Bought a used car from Tom Bailey and he went the extra mile to make
sure my concerns were addressed , cut me an awesome deal, filled the
car with gas and delivered it to my house. Tom took the time to orient me to the vehicle and hooked me me up with a great tire deal as well.
The accounting manager Arnold Rickman was friendly and efficient and provided me with all the necessary paperwork. Jacky Jones Chrysler has earned my future business. An a friendly shout out to
cars.com for making my shopping experience a positive one.
Meant with Tom Bailey, what a great guy. I had not been in a Car Dealership for 25 years always buying thru the Orlando Auction,
I always hated to walk into a Car Dealership, but Tom and his associates really change my mind. What a nice guy and a pleasant experience....
By far the best and easiest car buying experience ever. No pressure at all. Dave even said to think about and not just jump into a purchase. When we returned the next day Dave had all the paperwork completed and the car ready for us to drive away. If I’m ever looking again wouldn’t hesitate to contact Dave.
I went to look for a older car at mountain country auto and i ended up finding a great deal on a practically new car. David Hughes was great and was not pushy, but the most helpful person that we dealt with when looking for a car. I would definitely recommend him to anyone looking for a car and would go back to him in the future.
Paul was an excellent salesman very helpful in answering all of our questions and accommodating all of our needs he even gave us some really cool things shirts, hats ,a beautiful stainless steel cup and a poster I’m telling all of my friends to go to this dealership and ask for Paul I’m looking forward to buy all my cars and trucks from this dealership Thanks for everything .
This dealership was top notch! Kenneth went above and beyond to make sure I purchased the vehicle my son and I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a jeep the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jacky Jones Dodge (Kenneth in particular) to anyone who is looking for a new or used vehicle.
I own a 2008 Jeep Wrangler Rubicon and a 2013 Jeep Grand Cherokee Summit. They are both good quality vehicles, however, what actually makes them that way is the support and impeccable service they get from the service dept.
Starting with service advisor Julie Ashe. Dealing with Julie is like interfacing with a family member. I'm always greeted with a smile, but more importantly, it's the can do attitude shared by everyone in that dept. (Chad, Ray. etc.).
A vehicle will only be as good as the maintenance it gets, and this is the reason why I buy and have the cars exclusively serviced at Jacky Jones.
Having been an automobile dealer for 30 years I look at dealerships as a client in quite a different manner. I must say I was impressed with Jason and Dan and the speed and efficiency of the service department. The cleanliness of the facility was excellent, the friendliness contagious right into the waiting room with the other waiting customer. We didn't wait long, we didn't have to wait forever for an appointment and it's for sure comparing it to my old facility this one is "A1!
Will be going there for service on going!
Gave this dealership three stars only because I have not done business with them. Only an inquiry regarding a Jeep which I saw on line thru cars.com. The sales manger answered my question quickly regarding the availability of the vehicle. He was professional and let me know that they still had this jeep.
I find that a very important part of doing business with anyone.
I was in Hiawassee on vacation when my 2011 GMC 3/4 ton diesel started displaying numerous messages, would not shift gears, etc. Service Mgr Derek Cheek told me the problem was the transmission control module. The part was ordered and installed the next day . Mr. Cheek understood that I was in a jam and expedited the repair. He and his staff were excellent to work with.
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