Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could possibly be a problem later on that we don???t know about. We won???t take are autos any where else. Mackenzie always has a smile and greets us when we come in.
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
As soon as I stepped into the building I was greeted by a very polite and friendly young lady named Daisy . She helped me with everything I needed . Answered all my questions and throughout the entire time I was there she was very professional and friendly. Best experience I’ve had in any dealer .
Our experience at Lake Lanier Cadillac was excellent. They worked with us to help us find the exact car that we wanted. Earl was very attentive and made sure that he answered all our questions. Everyone at the dealer was very helpful, friendly, kind and knowledgeable. We love our new car!
By far the best and easiest car buying experience ever. No pressure at all. Dave even said to think about and not just jump into a purchase. When we returned the next day Dave had all the paperwork completed and the car ready for us to drive away. If I’m ever looking again wouldn’t hesitate to contact Dave.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate.
Had a 10:30 AM apt for oil change and recall notice (software) was told they had a rental car available, asked why I needed a rental for oil change appt. was told customary. Was picked up and taken to enterprise only to be told I needed to pay a deposit for car and either buy rental insurance or use my own Insurance. Major turn off! Called 2 hrs after I dropped vehicle off to be told it could be tomorrow before it???s ready. Called 5 hours after I dropped it off and was told it was done. I returned to dealership only to find cashier didn???t have paperwork, service advisor said he put in basket. 20 mins later my paperwork was found and we left.
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