Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Always a pleasure to visit LHM in Albuquerque. Chris Quiñones is the best sales team member I've ever worked with, and the service department staff is no exception when it comes to fast & knowledgable skills under the hood.
I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I???ve been a customer for a few years there and I won???t go any where else for services
My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Definitely Needs Improvement for Customer Satisfaction to Finalize The Sales . Overall on the Sale ,4 stars.
My first time there, everyone was super friendly and helpful. My first time buying a car on my own, and Katrina as well as everyone else, made the whole process easy for me.
I will definitely buy from them again.
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
Omar was willing to work with me on my budget, and one everything about the cars he was selling, and had all the documentation of every repair his cars have seen. He even went above and beyond and let me take it to my own mechanic to double check everything, as well as working with my schedule to help me get the car and paperwork filled out
It was a pleasure doing business with Morning Star Motor Company. Everyone was very friendly, helpful, and knowledgeable. I would recommend starting your vehicle search there and avoid a lot of the high pressure and hassle that comes with other places.
As soon as I walked into the lot I received such a wonderful greeting. I got my questions answered & was helped just the way I wanted. They made everything so fast & easy & I drove away in a new car. My first car (:
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