This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
They tell you up front that they sell salvage title vehicles from California that they buy and repair themselves. If you are a customer who buys a late model used car with low miles and drives it for 10 or more years, this place is ideal. I got a 2016 Camry with 16,000 miles in near perfect condition for thousands less than I would pay for the same car at a dealership. My only complaint was the finance manager trying to add things to the price which is typical for a car dealership. Once we came to an understanding on that, I got a fair price and drove away happy.
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
I love this car
by Jodi from Ellwood city, Pa
January 12, 2019
Exactly what I was looking for in a vehicle. Enough room for the family. Rides great and has enough room for all. Would recommend to any family
This is the 2nd Durango I have owned. I feel very safe in this vehicle and it's very comfortable and roomy for the family with room to spare. It's been perfect for me as a mom from the moment we brought our son home from the hospital keeping him safe to now as a 4 year old. Plenty of room for all the baby/kid gear.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
Newly purchased 2011 Dakota Crew Cab 4WD.
by Dakota owner from Alfred, NY
July 31, 2018
Just bought it. Used w/ 38,000 mi. It is what I was looking for. Seems to be fully capable for my needs. Size was a BIG consideration. Full size pickups are simply TOO big. Trade off between used Dakota and new (other) mid-size pickups is cost. If the Dakota was still being made -- essential the same as it was in 2011 which was last year for the Dakota -- I would have been looking at a new Dakota. Good all-around multi-purpose vehicle.
I purchase a new vehicle every 12-18 months. I have dealt with every dealer in Utah County and the majority in Salt Lake County. Most of these dealings did not end in a sale due to poor customer service, knowledge etc.
I’m a self-admitted demanding customer, which naturally would preclude several dealerships.
I have purchased 2 vehicles from Doug Smith Jeep, American Fork, in the past 4 months. One new vehicle had issues I wouldn’t tolerate and the dealer worked with me and gave me a fair deal on a second vehicle, which was the same model etc. This would total 3 vehicles in 4 months.
Chris Smith and Gabe Smith are the most friendly and professional car sales folks I have ever dealt with. They understand the customers needs and wants and work tirelessly to make things happen.
They truly work for the customer. They are not pushy, overbearing or otherwise unpleasant.
The buying experience with them and their dealership is absolutely second to none.
I will never purchase a vehicle from any other dealer as long as they work at Doug Smith.
Blacktop Model is the BEST!
by Creiy from Akron, OH
September 14, 2018
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
I enjoyed my experience. The salesman were very helpful and not pushy at all. I liked that there was no BS they just got me what I wanted.
Efficient, Dependable little car for a petite lady
by GaryDeb7716 from Louisville, KY
January 11, 2019
This car fits me! I'm 5'1" and the dash seems to wrap around me. It's a comfortable ride for me. I own a 2013 with 70k miles on it and never had a bit of trouble. Handles well in rain and snow. A/C and Heater are the bomb. I'm so glad I chose this car. It's sporty looking, fun driving and cheap to operate.
I worked with Dan and Scott and they were excellent. Very low pressure, and accommodating. The buying process was quick, and they were fair to work with in negotiations. I am happy with my experience.
I Loved This Car
by Dodge, Dodge, Dodge 💜💜💜 from Danbury, CT
December 24, 2018
My Avenger was an R/T with navigation. It did chew up bearings, but nonetheless fabulous car! So comfortable, so fast, so good looking. I miss my Dodge.
Best dealer. Danbury Dodge. Harry.
Great Service Department. Had 125k miles on car.
I can???t believe how nicely I was treated. Everyone was so nice and went out of their way to help me while I purchased my new 2019 Suburu Outback. Todd was the salesperson and I would recommend seeing him. Thank you!
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
The best car that I have ever owned
by TerryY Challenger fan from Dunedin, Florida
December 23, 2018
Comfort, styling, power, craftsmanship, and performance in an affordable car. The salesman, and the dealership made car buying enjoyable again. I highly recommend this car.
Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
Brad was Straight forward. No False promises or Lies. Look at what he could do with my credit, showed me my options and with the help of the Sales Managers and Gus in finance Made It Happen. Very Professional
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Most reliable car I've owned
by M1234d4321 from Praie village, Kansas
December 11, 2018
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
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