My Edge was in the shop 3 times for a total of 3 weeks for the first 6 weeks I owned it . Kind of disappointed in the car but the service that I received with the Service Department was great. They where very helpful with my situation.
Extremely professional. They where very happy to help and get my car in right away. They took perfect care with my vehicle. It was in for recall service. I would definitely recommend anyone to go to brenengen for all service. I walked around the lot while getting the service and the inventory is unmatchable with the wide selection of cars. The sales people where extremely nice and helpful with questions. Magma red is by far my favorite Ford color. Please keep the sales team the mechanics and the service help they are perfect. I don’t see brenengen not being a place where I take my vehicle any time soon.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
As a 26 year old looking for her first reliable car (not a hand me down beater for once!) this place sure did me good! Marty Murphy was SO helpful in making me feel comfortable with the process. He was thorough in showing me the features and explaining things to me. Also, the financial staff, Cheryl, specifically, was also very helpful in helping me understand everything with the loan process. GREAT BUSINESS. definitely recommend!
Should have a separate waiting area, felt like I was in the way waiting for my car to get done.
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