We walked into iron Ford looking for a newer car and they not only did that but got us in a brand new car that my husband loves. They were very friendly and great w my four year old. As quick and easy as car buying can be! We will definitely be back for our next car.
From the moment I walked in to the dealership to the time I purchased my new car the service was amazing! Will Simpson the Internet Sales Manager was very helpful and knowledgeable of the vehicle I was interested in. I felt I was very comfortable with the use of the vehicles options and operation by the time I left. Wanted to say thanks to all the staff!! I will refer my friends and family to Will Simpson and Iron Ford!! Thanks!
Iron Ford (formerly Sparta Ford) is just the place to make you feel comfortable when it comes to service. Their staff is friendly, fast and courteous, very accomodating. I have been a customer since the early 1990's. I trust no one else better than Iron Ford. When it is confidence, it is Iron Ford for me.
I came from St. Louis to purchase from Iron Ford after seeing an internet listing for an Acura TL. Who would have thought I would find the exact Acura I was looking for at a Ford store in central Illinois? I was immediately contacted by my salesman Will after making an online inquiry about the vehicle. Soon after meeting him, Will told me he was new to the dealership and to car sales but I would have guessed he had been doing it forever. He was very courteous, professional and a real pleasure to work with. The price of the car was thousands below what I was seeing at the local Acura dealers and they were very fair with my trade value. All in all an excellent experience and I would highly recommend Will and Iron Ford to anyone interested in a pleasurable car buying experience.
I love Iron Ford!!! My experience is always excellent!! The service department is like no other!!! They are always willing to answer and explain any questions I may have about my Ford!! I will always purchase a Fprd product!!
I worked with Clay from Ford Square when I decided to buy a new Edge. His customer service was exceptional. They did not have the exact car I was looking for but within 48 hours he found the ideal car for me and I took delivery. He even picked the car that I was trading in up from where I work and took it to the dealership to get appraised so I did not have to disrupt my work day.
Great Dealership. First class service department. My car broke down on Labor Day outside Mt Vernon on my way to South Carolina. The service department got me in at 7:00 next morning. New air conditioning compressor installed, back on road that morning. Very courteous staff. Great service.
We bought our new Ford Explorer from Steve Lombardo at Ford Square in Mount Vernon IL. It was the best buying experience we have ever had! Steve went above and beyond to locate the vehicle that I wanted. We walked in on a Saturday and sit with Steve for about an hour to go over what potions I had to have and color. He dealt with hundreds of text messages and questions from me, even on a Sunday night. By Tuesday morning Steve had located our Explorer and made arrangements to get it here from out of state. When we arrived to pick up our new car the owner of the dealership Roy Schmidt came out personally to thank us for our business. We have never had that happen before! It was a very nice personal touch. Steve went over every detail and option our Explorer had and probably spent about an hour showing me how to operate all the technology it had and syncing our phones up. I would highly recommend this dealership and Steve Lombardo in the future as they are a class act!
Cindy Poston, of Ford Square, made the experience of trading up for a vehicle with third row seating very convenient and easy. She stayed after closing hours to allow me to test drive the Buick Encore, and made the entire process very easy. This included moving our grandbaby's car seat over to our new vehicle while we finished signing papers in the business office. Everyone involved in the process was extremely helpful and friendly.
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