Was shopping for a new car the folks at this dealership answered all my questions and we’re polite and friendly. Their quote was competitive but I found a similar deal closer to home otherwise I would have purchased a new car from them.
I knew what I wanted when I came into the shop. I had called ahead and made an appointment with Phil Ryan to test drive a car. When I showed up the car was warmed up and ready to go. He made a point of informing me about the car and it’s qualities without being a schmoose. Took the car on a short test drive and knew it was for me. The entire purchasing process went very quickly, and everyone was super hospitable.
Seen a Certified Truck I liked and requested more information and was contacted in less than 10 minutes. Seen the truck the next day Phil Ryan was very helpful and drove the truck off the lot within a couple of hours. Phil even drive an hour to my house to deliver side steps that I orders that were not in at that time, he went above and beyond to make sure I got what I wanted. Well done guys I will recommend you to anyone I know that's looking for a car or truck. Keep up the good work.
I received a letter from Jason Albertino salesman for Beau Townsend offering his assistant. Jason Albertini assisted me with the purchase of my Nissan Altima. It's like he really did know what I wanted and needed. I give Jason Albertini excellence for making it possible with the car I like.
Tyler Mangen was very friendly and was truly nterested in what we were looking for and what we wanted. He asked questions and got answers when needed. When we had a problem with getting the Bluetooth phone working with the car, he spent a significant amount of time to help. The problem was with the cell phone service and we eventually got it working. He worked hard to get us the deal we needed also. If you need a car talk to Tyler at Beau Townsend Nissan. I love the car and will go there again in the future.
Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
I think that because of Mr. Tony Pinto and Mr. Scott Evans, the entire process of acquiring our fifth lease from the Infiniti of Dayton has been very pleasant. We have been their customer for 12 years. This dealership and its management are outstanding.
Thank you to everyone at Superior Acura of Dayton for doing an amazing job. I wish that I could remember everyone's name. Everyone was friendly and helpful, but I especially want to thank Stephanie and James. Although I only spoke with Stephanie on the phone, she is the greatest. James Green is the nicest and most attentive salesperson that I have ever dealt with. While looking at the car, he pointed out and had fixed, scratches on the car that I had not seen. He also spent time going over the numerous features of the car. The only issue that I had, was for the purchase of an extra key for the car. The car only had one key. I was told that the key could be made at a Kia dealer, but not told the price of a keyless remote. I had never had a key like that before. The key and programming of the key cost an extra $302. Overall, I recommend this car dealership. I purchased a 2017 car for the price that other dealerships are asking for 2015 and 2016. I have a great used car with low miles that looks brand new.
After being involved in a car accident I found myself in the market to purchase a vehicle. This dealership happened to have a used Chevy Malibu on their lot that was the perfect replacement for my older version. Robert could not have made this unexpected purchase a more pleasurable experience for me. He was efficient, thorough, and honest!!!! Most importantly he did not pressure me to buy. He allowed me the time to make a decision while staying in contact with me. At another lot I looked at a similar vehicle but ultimately decided to give Superior Acura my business because of the excellent Srvice Robert provided me! I would highly recommend this lot to anybody looking for a used or new vehicle.
From my first call to the frigid car-side farewell from my sales person and the finance manager, I was treated with respect and genuine appreciation as a customer. The price of my vehicle was such that I needed not haggle. Although they typically did not hold vehicles out on the lot, as I was driving nearly 2 1/2 hours from my home, they took that into consideration and agreed to hold the vehicle for me once they knew I had obtained financing and had check in hand. Alec, my cool sales guy, was very responsive to my texts and attentive to my questions and concerns as if I were buying a new $50,000 Acura. Our six-year-old vehicle was nicely detailed and ready for us to pick it up in a toasty warm service bay. The second remote was accidentally left on the desk before we left and when I contacted him about it, he sincerely apologized and said it would be overnighted to me the next day. There is a nearly identical newer vehicle with less miles and a few more bells and whistles still sitting on the lot just north of Chicago because evidently those people don't care about their customers like this dealership does. Nice job guys!
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