There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..
I lease and was in on 11/29 to see my options on getting into another vehicle. My previous lease was a 2016 Ford Escape and I ended up getting a 2018 Ford Escape. I had the pleasure of having David Giese help me and he met all my expectations. He understood my needs and made sure I walked out of the dealership with the best deal possible.
can't say about the buying process nor anything referencing repair work...was not my experience. Only looking at a car from an online search. Clean enough facility and initially pleasant customer service. Again only limited interactions since the vehicle I was looking at wasn't what I wanted.
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
I bought a car from Phil. First I called in and he answered my questions at the same time he was multi-tasking and busy with customers at his desk. He was very forward with me and up front regarding my questions; which I like. Great help and we really like our new car. I totally recommend.
For the person who complained that Phil was more interested in walk-Ins; you need to put yourself in a car sales reps shoes and someone who is multi-tasking. I would imagine a high percentage of those who call in are not serious about buying a car. If you were serious you would of been proactive and went onsite to talk to Phil or ask another sales person for help.
Great service, friendly and attentive. Would recommend to anyone needing assistance finding a great car! Great selection and fair pricing. Great atmosphere. Will be back for any auto needs.
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