We brought our Ford Expedition in for scheduled service, turn signal and back up cameras intermittent operation. Everything was fixed without a hassle. The backup camera was replaced for free, under warranty. Very Happy with Mathew-Currie Ford
Brought in my recently purchased vehicle with scratches on one of the windows. Staff inspected the scratches, had glazier attempt to polish them out. This was unsuccessful, so they ordered a new window without any hesitation.
We pulled in to look at a new Grand Cherokee Overland I had seen on their website. David Barth appeared immediately and fifteen minutes later we had traded cars. In about an hour it was detailed and ready to go. David was very attentive and through. No high pressure and having to deal with two or three people. Just like dealing with the old time small town dealerships. He did a very good job explaining all the new features to Rose (I seldom drive it). We'll be back.
So I’ve been coming here for a couple years now and I can honestly say jay there is no other place I would ever go to service or buy and new car from. David Shinn in the sales dept is the best. I’ve teventky been looking into buying a new car and he’s been super patient and understanding with me. He’s easy to talk to and run numbers with with there being no pressure which is nice because I find it to be an already stressful situation. They’re all super professional and pleasant!
I came in for service, and while I was waiting for my car I spoke with a very nice sales person named Amanda. She asked me if I needed help and I told her I was just waiting for my car. She was very friendly and knowledgeable and after speaking with her for a while about some of the deals available right now on the new 2018 models, I decided to speak to my wife about upgrading into a new F-150. She helped me through the process and we love our new truck!
My husband and I recently bought a 2018 F-150 from your dealership and I could not be happier with our purchase and how we were treated. Your Sales Manager, Edwin Oyola, assisted us through all details and steps of the purchase. He was professional, cared and listened to what we needed. He knew every answer to the question the truck we were interested in, and made our transaction go smoothly and effortlessly.
Edwin did not make us feel rushed with our search, and, the team at Sarasota Ford ended up staying after close to finish our sale. I will definitely be back to Edwin for my next car purchase. Thank you, Edwin, for providing superior vehicles and excellent customer service!!
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
Courteous and professional. This was my 2nd vehicle from Harbor and will likely buy from them again, why do you need twenty five words? Stupid
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