I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
Good ride and want to buy
by TeeS from Tampa, FL
December 10, 2018
This car was great and I usually don’t do ford cars... this changed my mind and I’m definitely coming back for it. I am very glad I got to experience this because I wa spooking everywhere for a car and this just might be where I will buy it. Thank you so much!
I spoke with Jeff from my home 2.5 hours away about a car on their lot. I don't normally buy cars so far away but was impressed with the cars.com customer ratings for Village Car Store, and they had a specialty car I was interested in. Jeff was friendly and professional. He explained how that car was acquired and how they buy cars in general, so I decided to dedicate a day to checking it out.
As I inspected the car, I detected a coolant leak, along with another potential problem. I intended to walk away, but Jeff very professionally investigated with me the concerns I raised. They made a lift available to check out the problem on the spot. We both researched likely costs for the repair. Since I could not take another day off to return for the car later, they reduced the price of the car by the cost of the estimates for the repair and I drove it home that day.
Based on my experience, I would recommend Jeff and Village Car Store to other customers.
125,000 and going strong
by Stuart from White Plains
November 23, 2018
I bought the car new in 2011 fully loaded. I gave it to my daughter to drive this year. 125000 miles on it. the only issue with the car was that I needed to put on a heavier tread pattern when I changed the factory Michelin tires out at 90000 miles. I should have ordered the heavier tread pattern when I originally bought the car. It does much better with a tread pattern just the next size up from the standard tire. The vehicle is great!
by Nichole Loring from Washington court house, ohio
February 10, 2018
Was having such a hard time getting a vehicle & something that I liked. This place was awesome & the people were great! They worked very hard to help me. I will be going here for any service the vehicle may need as well as future purchases..
Most reliable car I've owned
by Pam from Tamms, IL
November 19, 2018
This was a great car. Bought it brand new in 2010. Drove it almost every day till a couple weeks ago. Hit a deer and had to let it go. If I knew I could get another as good as it I would in a second.
The staff was awesome. It was my neices first car purchase. They were very fair on the price and there was no pressure to buy. The salesmen took a lot of time explaining things to her. The car was still under warranty and a factory warranty part had to be fixed. We went to a large chevy dealership where they tried to tell My niece she needed a part fixed before they would honor the factory warranty on another part. It was going to cost around $700.00 She called wheels to let them know what the dealership told her. They changed the part that really didn't need changed. It looked like new. Tots cost of the part $60.00 Wheels then told her they would take the car to the dealership and have the warranty part fixed. She is very happy with her 2013 chevy Cruze.
Was truly in love
by tweetybugs from Omaha,NE
November 1, 2018
This car had the best cargo space, reliability, handling, I ever seen. Was in a few accidents. Car had still ran awesome after fixed. Still ran strong with no problems at 175000 miles. Was well maintained. Loved everything in this car except the light colored interior.
Friendly staff, very knowledgeable. Nick,who helped me, was amazing. Walked me through everything. Bought a great Elantra with no hassle for a great price. Highly recommend this dealership. Genuinely great people who are here to help get you a car at a good price!
The very best car in the world.
by Michael one fanperson from MEMPHIS
October 29, 2018
This car has done all the things for me and my family , in town and out of town. When I need to get up and go, my vehicle be there for me.
Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
Nice car with some cargo room
by Frodo's Mom from Lynnwood, WA
September 26, 2018
Some cargo room, but small enough to fit through my garage door without having to fold the side view mirrors in. I'm comparing to my 2005 FreeStyle which had the third row seat and was longer and wider and a six cylinder. The Escape with 4 cylinders feels a little under powered but I expect it's just different. My FreeStyle had a different type of transmission that you never could feel a shift to a higher gear so it's taking some getting used to the Escape that does shift as it's speed changes. It's totally normal, I just had gotten used to the previous car that actually felt very strange compared to the car I had before that.
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Reliable but did start to nickle and dime me
by Kevinc from Erie,PA
September 11, 2018
My 2011 escape was a decent vehicle. I know several people who own them and have no problems. Mine on the other hand started to nickle and dime me after a couple years.
My experience with working with John was Great my car had everything I wanted the process went smooth I would definitely refer my friends
by Dawn & Jeff from Palmyra, pa
September 11, 2018
I love this Escape. has all the bells and whistles and handles like a dream. I plan on driving this vehicle for a long time.
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