Used 2020 Ford Escape for sale near Columbus, OH

"The service was excellent, and Amy was a fantastic advocate, ensuring we were taken care of promptly. We brought our 2019 Acura RDX in for a routine oil change and tire rotation, which was initially quoted at $70. However, after inspection, additional recommended services, including fluid replacements, a new timing belt, water pump, and battery, brought the total to $4000. The service team was professional, knowledgeable, and compassionate. They also provided a loaner vehicle for the day. While the unexpected cost was significant, we appreciate the thoroughness and peace of mind knowing our car is well-maintained."

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

It was a comfortable and easy experience. The service department was efficient and did a great job taking off the maintenance of my vehicle. The new car buying experience was also pleasant also as far as pricing, trade in , and patience in letting us drive vehicles, showing us how to use features. No high pressure to buy or what vehicle to purchase.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Wanted to leave a review of my experience which I rarely do, but I was impressed by the time/respce my salesman gave to me. My son’s car engine blew up on the way to college. I’ve been looking for a “new” used car for him. Stopped in the dealership and spoke with Kyle. He was great. He listened to what I was looking for and looked for product in my range but also, knowing this car has to get through college and beyond, he took some time to provide some additional options that I did not think of. He was professional but not pushy which I appreciated. I listed the Ford Fusion as that is what my son was driving but we looked at several brands and the pros/cons. He did not make me feel “dumb” as a single woman looking for a car. I will be back to purchase once I get my finances/insurance in place. I appreciated being treated with respect and all of the options I was given. Great dealership - would recommend Performance and Kyle! I’ll be back! :)

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I had a great experience working with Jared on the on the purchase of my F250. The process was short and sweet. Ask for Jared if you are looking for a new/used vehicle.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Great experience dealing with Dean on my 2025 Tundra! He helped me get what I wanted!

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Johnny at the dealership went so far above and beyond to help me retrieve my vehicle since I was purchasing from out of state. The service and communication was top notch, and I'm super pleased with the car and the experience of buying it as a whole! If it works out, I'll buy from them again!

The people at Coughlin Ford in Pataskala, made the entire car shopping experience, very easy and stress free. My sales rep, Jake, was great to work with, he talked with me about what I wanted and needed in a new vehicle, and after walking around with me and discussing different options, I found MY vehicle. Thanks Coughlin!!

I went to Toyota Direct to buy a car and JD Dallas made the experience hassle free and fair! I love my new ride! I will be back to buy my next car here!

I had a great experience at Krieger Ford with Dennis Fritz in the commercial division. It is nice to establish a relationship with a local dealer for my commercial van needs. I will definitely be back when we need our next van!

I had an amazing experience at Autopalace. The staff was professional and friendly. The vehicle was in great condition and in perfects budget

This was probably the easiest car buying experience I have ever had. Matt Smith listened, and delivered the exact vehicle I was looking for. Thank you

Very professional staff. The car was as advertised and the entire process was incredibly smooth.