Used 2017 Ford Escape for Sale in Columbus, OH

I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

This dealership was top notch! BJ went above and beyond to make sure we purchased the automobile that was appropriate and to our enormous satisfaction. He gave me suggestions and his advice, all while dispelling the myth of the pushy salesperson. After we made our selection... the process was absolutely seamless to include processing and communications with the Finance Manager . VERY timely and professional. It should be noted that I reside in Atlanta, Georgia and my entire transaction was done via telephonic communications and accessing information via their website. I have since sent 3 referrals and plan on another purchase in Q2/2018. In one word Mr. BJ Harris was "Impeccable"

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

For some reason used cars are hundreds of dollars cheaper in Ohio than MO. Even with a one-way plane ticket, I'd save money if the Kia Optima I had my eye on met expectations. Alex set up an Uber driver to take me from the airport to the dealership. Once there, I met Robb, the salesman. The shop is a small, older garage. Their parking lot is as cramped as it can be. I was wondering if I'd made a mistake. Still, the price was great so I test drove the Kia. It seemed fine, but I had set up a pre-purchase inspection prior to my trip. A tip - always do that regardless of where you buy. It was the best $100 I ever spent. The car had a few issues - the rear brakes needed to be replaced and various sensors were broken or pushed. The mechanic also suggested new tires. Not counting the tires, he said it was about $1500 worth of repairs, and not worth the money if I had to also get this done. Dejected, I took the car back to Auto Botique and explained things to Robb. He called the owner who immediately offered a discount, or to take the car to a mechanic they work with and fix everything! I had to get a hotel for the night, but the got the car done. They later even decided to add the new tires! No extra charge - they just wanted to make sure the car was right for me and in good shape! That is the going the extra mile, and then some! I drove the car over 400 miles home and it did great. It's been three weeks, and everything is good to go. The building isn't spiffy, but that probably helps keep the car costs down. The price was amazing (easily $1000 more in my home town) and they catered to me at every turn. I'd highly recommend!

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

2015 Ford Edge Sel, the service is always good. I have had a lot of issues with my vehicle from the cooling fan to the throttle body. The staff is always helpful and extremely accommodating.

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

Cost was more than anyother place. Was told 60.00 then after there 149.00. Next time do myself. Parts way over priced. Screws for fender 4 screws and 4 clips ....$20.00

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

I stopped by to have my car repaired. While I was there the excellent sales team checked to see if I might be interested in a new car. Unfortunately, they did not have the model I was looking for in stock. I expect that they will follow up if they find the car I am looking for.

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

Jeff Cavendish made buying the perfect car, perfectly smooth. From over 100 miles away we worked though a quick and easy Q&A and negotiation. Two hours later I was on site and found everything EXACTLY as Jeff described. A few signatures and a handshake later I was driving home a fabulous ride. Jay Shepler breezed through the paperwork and red tape with me, going above and beyond. No mess, no stress. I only wish these guys were closer, I'd go to them for service too. Nice work, Coughlin Crew!

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.

I just want to say that we had a really good experience! I went to look for a newer Honda, but was still playing around with the idea of a new car. We were greeted right away by one of the finance guys while out on the lot. He got us with our sales rep, which was Jordan Baker!! We were there at least 3 and a half hours - maybe 4 hours. Jordan stuck with us the whole time ! Very personable and easy to talk to. He didn???t push me into buying a car that I wouldn???t have been able to afford. Took his time to show me the car. Luckily I got the first car I looked at. But thanks to Jordan, we are proud owners of a brand new 2018 Civic. He was very knowledgeable on the car (of course) but didn???t act like he hated his job and wanted to go home. None of the sales team struck us the wrong way. All in all, I would definitely recommend coming to John Hinderer Honda to anyone. The free ice cream was just an added bonus:) Also, the finance guy, Henry was top notch. Between fighting the negative equity on my trade in and making sure I knew what I was signing was a HUGE relief. Answered all of our questions and explained very well. Obviously he knew what he was doing and didn???t mess around. I honestly don???t think I could say anything bad about my experience. I???m still shocked that I even drove off the lot with a brand new car.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.