Great buying experience
November 6, 2018
My wife and I had been looking for a new Civic Coupe for her, for about a month, when I came across a left-over 2016 online at Altoona Honda. After a quick call, I was courteously greeted on the phone by Adam Sloan who informed me it was sold the night before. He immediately inquired of the specific trim I was looking for and offered to discount a 2017 for my wife and I. We had tried to deal with a couple of Honda dealerships near us, but neither seemed interested on discounting their vehicles or earning our business. So after an hour and a half road trip, we arrived at Altoona Honda.
The first thing we noticed was a state-of-the-art dealership, new facility, and extremely courteous staff (one young man held the door open for my wife and I as we entered). We were quickly greeted by staff who directed us to Adam Sloan. After a few minutes with him, it was obvious to us that the car buying process was going to be painless. The trade offer was fair and the deal went smoothly. We left with the price and payment being lower than we expected, which allowed us to add an extended warranty on while we worked with the finance department (thank you Justin Griffith).
In closing, let my wife and I thank the staff, specifically Adam Sloan (Sales) and Justin Griffith (Finance) for a wonderful buying experience. As an ex-salesman, who has sat on both sides of the desk, I am pleased to highly recommend Altoona Honda to family and friends.