Matt Smith took very good care of me on my purchase of my brand new Hyundai Sonata. Very pleasant and a pleasure to work with.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
My husband and I were browsing through the new vehicles when we noticed a vehicle that caught our attention in the used lot. Just as we were discussing going to look at it a woman (Jana) approached us and began a dialogue which led to us test driving a 2013 Dodge Ram 2500 Heavy Duty Crew Cab. After running credit scores and long deliberation we came to the decision to purchase this truck, however there were several bumps along the way. Todd at the desk and Jana the sales person were extremely helpful as were all of those behind the scene that we didn't meet, they gave us top dollar for our trade-in and even came down further on the price of their own truck. They made next to nothing on the sale of this particular truck but were fully invested in seeing an ambitious young family drive away in a vehicle that would not only keep them safe on the road but also further a man's career. I would recommend this dealership to anyone, they really work hard for their customers in getting them the best vehicle to match their needs and wants.
We found ourselves in the market for a second vehicle. My wife and I stopped in to "scope out" the available vehicles. We had hoped to avoid speaking with salespeople and getting the "high pressure sales pitch"...fortunately we were approached by Steve. We were honest, that we were just looking and had no intention to buy, as this was our first stop. Mr. Bowker told us that we should feel free to look around and that he would be happy to answer any questions. He was true to his word, he let us mill about and peruse the lot. When we had looked at the vehicles and felt that we had a good starting point, for our purchase, we stepped into the office (he honored our request to look and did not follow us) to say thanks and we would be in touch. Steve thanked us for stopping in and offered to answer any questions that may have arisen. My wife had a few quick finance questions, which were answered with ease and we left, without pressure or tension...business card, in hand. A few days passed and we had developed an affinity for a pre-owned Santa Fe that we had viewed. I made what was a surprisingly easy call, to Mr. Bowker, I told him that we were interested in one of his vehicles. To my surprise, we were able to verify credit, arrange financing and schedule an appointment for a visit to drive the vehicle. The call was easy, but, the visit was easier. When we arrived, the vehicle was fueled, detailed and warm...took it out for a long test drive, fell in love and were hooked. When we got back to the dealership, Steve had all of our paperwork ready and we were sent to visit with Chris Farley, for financing. Mr. Farley was as easy to work with as Mr. Bowker. We told Chris the numbers that we wanted and like magic...he made them happen. To our excitement we were even able to purchase an extended warranty through Ford (accepted in all 50 states, OEM parts and professional service technicians!!!). Our test drive, of about an hour, took longer than the phone calls and time spent in the sales and finance offices. This was a truly fluid, low pressure, highly proffesional buying experience. We bought what we wanted, not what they wanted us to buy. We were treated like family (the way family should be treated), with respect and kindness. My hat is off, to the fine folks at Glockner South Point Ford. We are more than pleased and will be working with this team, for many years to come.
2019 Ford Escape S Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
In early December 2015 I called Glockner South Point Ford with a request for a late model F-250, diesel, low mileage and fully loaded with options. Because I was buying this for a business I had to take delivery before the end of 2015. Sam Bays at Glockner did a remarkable job. I took delivery of a very nice F-250 that had everything I wanted and it only had 9,300 miles on it. WOW It did not stop there. Sam took the time to show me all the features and how to use them. Since taking delivery he has sent (at no charge to me) an owners manual and a front license plate bracket. Every time I call the dealership, I either get a person on the phone or I receive a call back promptly. Imagine that, someone actually calls back. Imagine this: When you call Glockner's your only choice to make is press 1 for Service or 2 for Sales.. Then a real live person comes on. Not many business's still make it easy to reach someone on the phone. I appreciate it. William H Brown Happy Customer
2018 Ford Escape S Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Fred and his boss (didn???t catch the name of who it was) was so helpful to me with getting me to the right price & monthly payments for my new 2016 Chevy Cruze. Very nice people & easy to work with. Monica was so nice & made sure to explain every detail with the finances. The whole staff who worked that day were amazing. Thank you all so much!
2018 Ford Escape SE Review
GREAT value
by Outdoor Sportsman from Platteville, WI
May 1, 2019
5
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Jason and the guys were wonderful people to work with. I would recommend them to anyone! Great service from top to bottom. I will be back for all my vehicle needs!
2018 Ford Escape S Review
Nice car
by Chet from Clare , ill
April 26, 2019
5
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
I went to Glockner, South Point Ohio, for a oil change on my Ford Transit Connect Van. This was my first time there. They were polite, I felt welcomed and the did a very prompt service and reasonable priced! I think I'll go back to them for more services for my vehicle.
2018 Ford Escape SE Review
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
5
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
I came in just hoping to get an idea of what I needed to work on to get a car, I didn't expect to get approved for anything. Steve Bowker explained everything so well helping me find a fuel efficient car to get me to work and school. He and Monica Thompson didn't stop until they got me a great deal on a 2017 Ford Fiesta!
2017 Ford Escape Titanium Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
She was fair and honest, and had my best interests at heart. I had been contemplating buying at another dealership, and since buying my car, I found out that they were engaging in some questionable practices. Most considerate, non pushy saleswoman ever. Would highly recommend to anyone I know (and I have!) :-)
2019 Ford Escape SE Review
Best car I have ever drove
by Jake Peters from Milford Pa
May 11, 2019
5
Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again
Receive good car u ntil I told the manager that I would not sign for another until he looked at his own web sight and realize he was cheating me..No way HosaI'll be returning the two compasses I purchased onWednesday..Have a GREAT BUST DAY...lol
2018 Ford Escape SE Review
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
5
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
This dealership provided the easiest buying experience I???ve experienced in quite some time. I have bought and traded many cars over the years. However. Brent at Glockerner of Ashland was by far the least ???pushy??? salesman I???ve worked with. We went in under the premise of wanting a minivan for our family. We showed up at a quarter to two and we???re out before 5! The sales managers were extremely user friendly, I would definitely recommend this dealership to anyone in the area looking for a new car. Be cognizant though, they observe a company wide ???faith and family day.??? So if you???re trying to buy on Sunday, you might have to wait to buy from them! 😊
2016 Ford Escape Titanium Review
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
5
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.
I have always dreaded shopping for vehicles- I can never find what I needed/wanted, and salespeople have been very pushy.This experience was the total opposite. I told Shawn what I wanted and did not want in a vehicle. He showed me a few, I test drove one I thought I wanted, turned out- not so much. After asking why I didn't like the vehicle, (too boxy, windows straight at sides) he put in a vehicle with slanted window- thats what I needed. He found a car matching what i wanted > I test drove it and really liked it. I am now the proud owner of a 2016 Chevy Equinox. The whole process was painless.Shawn Callahan was very professional, knowledgeable, and helpful. I highly recommend doing business with Glockner of Ashland and Shawn- Thank you.
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Thank you to Quander Wilson and the rest of the team at Glockner Ford for the quick and painless purchase of our 2016 F150 that we purchased on Jan. 11th 2017. They did a great job of meeting our needs both in the vehicle we wanted, and in the price that we needed.
2015 Ford Escape Titanium Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
4
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
Steve is the best!!!! My wife picked a car out online, I sent a info request and Steve replied, It was one of the best experiences I have ever had at a car dealer, couple questions from Steve he called me back and said when would you like to pick it up. Went in for test drive with wife she LOVED it, so in less than 45 minutes we were driving out of dealership with a new ride! Thank You Steve Bowker
2013 Ford Escape SE Review
Nice and comfortable, fun!
by Sylvia from Slidell, LA
May 13, 2019
4
So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.
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