Our vehicle was in for an oil change. The service department was quick and efficient.
Oddly enough to enjoy
by Jasmine from GREENVILLE
January 22, 2019
I have driven Fords for two decades or so. My first one was a Ford Taurus Wagon, next it was a Ford Explorer, and lastly a Ford Escape. And they are very dependable cars. However I'm a little sceptic in regards to the fairly new vehicles that are manufactured. I have heard from Friends who've had Ford Escapes 2015 and newer, that there were transmission issues and if they have a sunroof that would be a lot of issues with that as well. So oddly enough I enjoy the vehicle now, but I am unfortunately waiting for something to break.
Our experience at Westown was great. We called ahead to make sure that the car was still available, Joe insured us that it was. When we arrived it was waiting for us at the front door to test drive. Joe was very helpful in answering our questions and along with finance, was prompt in getting the paperwork done. We will definitely return to Westown for any future purchases.
Love this car
by Bargdess from Waynesboro
January 21, 2019
This car is simply great. A great value for the price. Love using the sync 3 system. So comfortable to drive. The remote start and heated seats are the best!
I was very pleased to find the used MKX to be in the same great condition as depicted. Jim addressed each concern I had and even made sure I knew about a couple of small issues before we made the drive of 250 miles to purchase the car. They offered us a great interest rate and had everything all ready for us when we arrived. Very helpful and professional.
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
We took our 2015 Buick LaCrosse for Service (oil change) at Green in Jacksonville. Completed in less than an hour. They pointed out worn tread on the tires. We ordered new tires which arrived the next day. Schemed appointment for the following day. Again, they were very efficient.
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
Fast and courteous. Always a pleasure to do business with, whether I'm having service performed, buying parts, or trading vehicles.
Great car to drive
by Vee from Toronto, ON
January 28, 2019
I bought this car used with 59km on it. I've only had it a few weeks and find that it's easy to drive. The biggest negative is that there is such poor headroom. Someone who is just under 6 feet tall finds that his head is touching the roof in the front or back seat. I wouldn't have expected that. I assumed that a person who sat comfortably in my former compact car wouldn't have an issue in the Escape but I was wrong. Other than that (and a steering wheel that is too cluttered) the car seems to drive very nicely. I was hoping that with 4WD I wouldn't need snow tires but it only took one snow storm for me to learn that wasn't going to be the case. Turning snowy corners took a couple lanes. But now I have snow tires and it's a different drive altogether.
I wanted a Ford because I drive an Explorer for work. I bought the Escape thinking it would handle as well and be as smooth. Instead, the engine is loud when accelerating and the fuel efficiency is poor. I'm filling up every 3 days just to commute to work. I was completely disappointed in my purchase.
Walt Scube, was extremely helpful and answered all my questions. The financial man (can’t remember his name) was very helpful in explaining to me all the paperwork I was signing. Also assisted me in warranty coverage, and explaining what would be best for me. Excellent Service!
First New Car Purchase
by Linwood from DALLAS, TX
January 27, 2019
I was looking to purchase a used vehicle but after test driving the Escape, I decided to get it. The main reason was the gas savings for me and the nice color.
I had bought my truck from a different dealership about 8 months ago, and a few months after I bought it I starting noticing that my truck was using oil. So I took it back to the dealership I bought it from to see if they could help me out in anyway, and they said there was nothing they could do, but fix it for me or trade it back in, but of course I didn't feel like I was getting treated fairly. So I called my hometown dealer, and talked to a good friend of mine that works there Jeff Walden. I told him my situation and that at this point I was just wanting to get my son a different truck. So a few weeks later Jeff called me up and said that him and his GM John had come up with a truck for me and that everything would be ready to go that afternoon. That afternoon we got tot the dealership and the truck was spotless, filled with gas and all the paper work was ready to go for us. So needless to say we were in and out of there in less that 20min. Jeff and John really went above and beyond to help me and my son out, and I would recommend this dealership to anyone in the market for a vehicle!!
Love this truck!
by Judymac from Ocala, Florida
January 17, 2019
Love everything except the front seat area. Does not have enough space in between seats for console area. Also, the windshield in the front is hard to clean.
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
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