Our salesman Josh was wonderful. Not sure what I wanted for my next vehicle but he was patient and professional. Allowed me to drive several models and different years so I could make an informed decision. Best car buying experience to date, and I have had many.
I recently lost my husband, who was the car buyer of the family! I went to several dealerships in the area, and came back to Jones. My salesman know my budget, and made it possible. Everyone was kind, and made it easy. They know the how to treat people!
I had used the service dept for my previous car and i'd give 5 stars also!
Bought a used car from Tom Bailey and he went the extra mile to make
sure my concerns were addressed , cut me an awesome deal, filled the
car with gas and delivered it to my house. Tom took the time to orient me to the vehicle and hooked me me up with a great tire deal as well.
The accounting manager Arnold Rickman was friendly and efficient and provided me with all the necessary paperwork. Jacky Jones Chrysler has earned my future business. An a friendly shout out to
cars.com for making my shopping experience a positive one.
Everything went perfect, from calling the store and dan confirming the vehicle, to sending extra pictures and videos and my expectations were exceeded when I arrived, the truck and paperwork ready and out in less than an hour. Id make the 5 hour trip again in the future just to stay away from sitting in a store for 4 hours.
by Pat and Lynn satisfied customers! from Doraville,Georgia
May 5, 2018
It was definately worth the drive to Blue Ridge! The owner Tim Ford and his entire staff were personal and very helpful . Tim helped us with our trade in and made it possible for us to get a very nice used Ford and stay within our price range! Most enjoyable experience!
Meant with Tom Bailey, what a great guy. I had not been in a Car Dealership for 25 years always buying thru the Orlando Auction,
I always hated to walk into a Car Dealership, but Tom and his associates really change my mind. What a nice guy and a pleasant experience....
My fan blower actuator door broke and making noise
by Mike and Stephanie from Fairhope, AL
January 10, 2018
While on my honeymoon in Blue Ridge GA my inside fan started making a loud noise when the blower was on high and vibrated the whole dash! So I called North GA Ford to make a service appointment. They got us right in and diagnosed the problem right away. Unfortunately it was a broken actuator door to the fan blower. The service manager Brian gave us the bad news at first which was a day and a half fix once they got the part there. Since we were only gonna be here till Friday on our honeymoon we wouldn't have time to fix it here. And it would have been an expensive fix since my truck was out of warranty. A few minutes later Brian came back in with great news saying that when they put it back together without the broken part that everything would work as normal except the recirculating air switch for the cabin inside/outside air and that we didnt ever need to fix that if we didn't want to! Such great news and especially since it was our honeymoon and first time in Blue Ridge! Plus while we were there they fixed a recall which was pending anyway! So it was a great experience with really honest and nice guys at North GA Ford! I highly recommend them to anyone with a repair or service need.
Having been an automobile dealer for 30 years I look at dealerships as a client in quite a different manner. I must say I was impressed with Jason and Dan and the speed and efficiency of the service department. The cleanliness of the facility was excellent, the friendliness contagious right into the waiting room with the other waiting customer. We didn't wait long, we didn't have to wait forever for an appointment and it's for sure comparing it to my old facility this one is "A1!
Will be going there for service on going!
Found the car I needed online. Got prompt reply and all information was already in the ad at cars.com and on autotrader.com. I drove an hour to meet with the salesman, Chris, who was very nice, patient, and prepared. We took a test drive and Chris handled everything else. He went above and beyond handling the transaction fairly and quickly.
Since I crossed a state line to make this purchase, I would only change one thing. I would have the dealership be more knowledgeable where out of state sales expenses are concerned. If they had known the true final price of the purchase, I could have included North Carolina property tax and tag in my loan. Since this dealership is located less than 15 miles from the North Carolina State line I feel it is irresponsible not to be expected to know this.
Excellent and service was explained in detail. Everyone is always very friendly and helpful
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