Purchased a new CRV last week. Jeremy, our salesperson, was very helpful, honest, and professional. There wasn't a question he couldn't answer for us, and we had plenty. I would recommend him to anyone looking to buy. Love the new vehicle, and was very pleased with Jeremy.
2012 Ford Escape XLT Review
by SithJean from Maumee
May 1, 2019
This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
It took two&1/2 hrs for oil change, with a car on race for ten mins. But the wash job was very good, when they did the in side of the car, the best (greatest cleanest job ever, and we are very happy).
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
I worked with Charlie. He was extremely helpful and very polite. He went out of his way to help me out. I was getting my oil changed at Goodyear but plan to have Northgate do all my maintenance from now on. My experience was pleasant.
2017 Ford Escape SE Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Although you couldn't get my Taurus to create the noise I discribed to you, they went over the complete front end and assured me there was no problems at this time. That gave me peace of mind
2017 Ford Escape Titanium Review
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
Service was reasonably prompt and a few items that needed service were pointed out to me which were then serviced which was appreciated.
2018 Ford Escape SEL Review
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
We have been dealing with Jim Shepherd and crew since we moved to Richmond in 1995 and refuse to go anywhere else for sales or service. We've always received service with loving, caring, "family" excellence. We just bought a "new" used vehicle for my wife and got a better deal than any other dealer. I bought my Focus from Jim Shepherd years ago, sight unseen. Told him want I wanted in a car as I needed one. He arranged all finances and picked me out a car that exceeded my expectations and with a lower price and payments than expected. Same as today with my wife needing a "new" used vehicle. Walked in, told the team what I needed and what I could afford and they set my wife up in a "like new" Mercury Mariner with all the bells and whistles at 2.17% APR which is fantastic. Just took my car in for service and good going over as it's high mileage with orders to "fix/change/flush anything that needed fixing." Instead of a high dollar bill, I got a reasonable bill for only necessary upkeep and good for another 20K miles all within one day, car washed and cleaned upon return. Greatest service department in my life. One cannot say too much about the team at Shepherd Sales and Service. In all honesty, if you're going anywhere else, you're doing yourself and your pocketbook a disservice. May God bless Jim Shepherd and his team as you will not find nicer, more caring and helpful people on this planet. Going anywhere else...is just wrong. God bless you in your travels and be safe out there.
2014 Ford Escape S Review
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
i was very impressed with the amount of information they list on webpage. I was out of state buyer and it was very important for me to be able to get all my questions answered. they did an outstanding job.
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
absolute pleasure to work with Kathy. every question we had she answered, few minor things pre inspection found were addressed the next day and van was ready for pick up. thanks
2008 Ford Escape XLT Review
An opportunity I couldn't refuse
by Chris Su from Albany, NY
April 16, 2019
My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!
I recommend them and look forward to buying my next car there as well. They were easy to deal with and did everything they said. I told them I was interested in buying a car and for a $100 deposit they held the car and updated their website saying a sale was pending. This was important to me since I was flying in to Detroit to pick up the car. Ryan picked me up at the airport on time and it only took about 30 minutes at the office with Kathy to purchase the car. Very pleased with the process.
2018 Ford Escape SEL Review
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
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