I dropped my vehicle off to get tires put on it and Steve May was great as usual and he had a loaner available for me while my tires were being put on and I got a surprise call they were done faster than my original appointment stated thank u Laird Noller and Steve
We drove to Topeka from Hoisington, KS after finding our vehicle online. Stephanie was great to work with... we had our 2 boys with us (3 & 5 years old) Stephanie helped to entertain them while we were doing paperwork... we didn't have to worry about them one bit! All of our questions and concerns were addressed and I would say we were taken care of above and beyond. At no point was there pressure to purchase the vehicle.. it was what was right for our family no questions asked!! Thank you for such a great car buying experience! PS... our boys have a crush on Steph! <3
I always feel confident in letting Laird Noller maintain my CMax. They are friendly and knowledgeable. I have had some long waits there, however, when I am in to get my oil changed, even WITH an appointment.
I had some warranty work to be done and was treated extremely well I was given a vehicle to use for a couple of days while my truck was being worked on. When I picked up my truck it had need cleaned inside and washed. Now that is a great way to take care of your customers. Thank you Aaron Rowe for your service.
My car was wrecked by a young person running a stop sign. Having bought from Jordan before, I called him about a Lexus SUV on the Legacy Motor???s web site. He drove out to my house In the Vehicle and picked me up for a test drive. From start to finish Jordan gave personal and accommodating service as I test drove multiple cars. I bought the Lexus SUV and am very happy. It???s alway easy to work with Jordan Doty.
The lot had a good variety of vehicles and Cale was super helpful. The entire price process a was quick and we got a great deal. We didn't feel pressured or hassled at all, which was really nice. It really took the anxiety out of the car buying process.
Dennis and the techs and cashiers and customer satisfaction personnel go above and beyond. Ariel and Allison went above and beyond with their efforts and courteous professionalism-- The customer service was exemplary-- Thank you. 🌞
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Josh Abel assisted my wife and I as we searched for a newish used car. Crown has a fantastic sales staff. Josh was not pushy, rude, or condescending. He was knowledgeable about the cars in their inventory and guided us through the process and made it as painless experience as possible.
We expected to have to visit many dealers on our quest to find the right auto, started our search in Lawrence with every intention of sifting through at least 5 dealerships. We stopped at Crown and never left.
We will be back in a few years to buy another.
My car was involved in an accident that had both rear and front end damage. Laird Noller collision center was very quick to work with insurance and explained the entire process. I was told the damage might take between 3-4 weeks roughly and I was pleasantly surprised with my sparkling (new again) car completed ahead of schedule! That staff I should very friendly and I would highly recommend their services.
We had been having trouble with our GPS and Aaron helped us out so much it was a Godsend. He noticed our tires were getting bad and offered us a Black Friday deal on new tires before our trip to MN. He got us the best deal and got the part from the factory got it put in our Lincoln and we feel like it???s brand new it drives so well. Meanwhile I left my house keys in the loaner and he found them and mailed them to us. What an employee! He is a real asset and is excellent at customer service. We travel 1 hour to get to this dealership and we wouldn???t go any where else for our Lincoln
Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
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