Used 2020 Ford Expedition for sale near Big Spring, TX

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Helped w/ getting a car in a quickly manner. Polite, and worked on things on the backend.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

They was very helpful did their best to help and show me how to use things in my new truck help me set thing up on my phone. And help set my radio up wal

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

We were able to find what we liked online and once we visited the dealership, the whole process from test driving to signing the finance paperwork only took 2 hours to complete.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Brady, the salesman, was super helpful and professional. Even when we didn’t end up buying the vehicle, he helped us with a totally different situation we had. He has kept in contact with us through the process and is super easy to work with. I would recommend this dealership to other people as the didn’t make us feel like we were working with “pushy used car salesmen”. Thank you for making this experience as easy and positive as possible given the circumstances!!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Bryce took care of me in no time at all, great car and price! Thank you!!! Will recommend to everyone!

The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership.

Eduardo is the best. He has helped me since I purchased my car and wouldn?t go anywhere else. After you purchase a car the way they treat you is important.

A good experience overall, but a lot of time wad wasted waiting for the salesman to go back and forth to discuss sales terms with the manager.

They were great to work with, I tested an Explorer and it was very nice, but on a front wheel drive platform, and I needed an Expedition and they didn't have 1 at the time.

I found my service for F150 to be very good with communication of what needed done and results.

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

Honestly I’m so thankful I decided to go to this dealership, the people that helped me Out Ty! He the goat fr, Ricardo Is an awesome dude, And Mario I only met him for ten minutes and he’s nice, quick and patient, without these 3 dudes I probably would’ve left without a car But I’m happy to say not only did I leave with one But I left with a smile, it didn’t even feel like a dealership it felt more like a Friends/family place that’s how comfortable it was. I Genuinely felt like their top priority wasn’t making a sale but instead Cared more for the persons satisfaction and that Stood out to me.THANK YOU NISSAN, And again Thank you Ty, Ricardo and Mario. Appreciate Everybody

I enjoyed my experience. The staff was knowledgeable and friendly. I loved them being patient with me. All my concerns and questions were answered. I definitely will be back.

Jennifer Gagon and the technician who performed the work on my vehicle were fantastic. They kept me informed on the process of my vehicle. Very professional.

Austin, Erick, Jonathan, Chris, Bob and Kyle provided us with the utmost care and professionalism during our recent purchase of our new 2026 Palisade. It was a pleasure to work with these friendly, knowledgeable and helpful individuals. I would highly recommend this dealership to anyone who has expectations of high-quality customer service when purchasing or leasing a new or used vehicle.

I thought the service advisor addresses customers as Sir or ma'am or Mr. or Mrs. I was addressed by Brant Goodnight (103559) AS Micheal. I am Seventy Seven years old and would like to be addressed the same .

Great service as always. Leyla was friendly and kept me informed throughout the process. I?ve been coming to Advantage BMW for over 17 years.

service checkin was quick and easy. Advisor met me as i drove in. service was done on schedule as usual. Have used AutoNation for many years and different vehicles when I'm working in Amarillo.