Used 2016 Ford Explorer for sale near Vallejo, CA

Takoda Ashley was my salesman and was respectful and knowledgeable. He was not pushy and let me take my time to make my decision. He was very patient and kind. Every time I go in to have my car serviced, he always greets me with a smile and a handshake.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Billy was great helping me purchase my jeep purchase I love my new jeep George barbour

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Rivertown Ford has a superb device department. Very friendly, courteous, knowledgeable of the work they do. Their facilities are clean and comfortable. I was a drive in ( no appointment). They were very accommodating and helpful. I will always go to this dealership for purchasing and service. We have another Ford dealership in the area, but they are not as good as this one. You will always be treated with respect at Rivertown Ford

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

They go out of their way to make you feel valued. Everything they did seemed to me to be above and beyond what's expected from customer service.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

I found my service for F150 to be very good with communication of what needed done and results.

Thank you for the excellent service! The technician was super helpful and courteous, answered all my questions and had the car ready on time, thank you!

Had a great experience buying a used 2026 Ram Rebel at this dealership. Sales guys were informative and helpful but never pushy. Sales manager was honest and fair and the finance manager (Grace) was a pleasure to work with. 100% satisfied with this dealership!

Friendly, helpful salesman Brendan Arnold. Ford Escape PHEV is a hard to find vehicle and he kept me informed the whole time during the search. Tyler was very helpful during the purchase and explained all the option to help us get what we believe is best for us.

Hassle-free, no-nonsense experience. I will definitely buy from them again. They had the exact vehicle I was looking for and didn?t try to upsell me on things I didn?t need.

When I called the dealership, I had already test-driven several other makes, but because we’ve had great experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren’t just focused on making a quick sale—they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President’s Awards they’ve earned over the years—clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn’t quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I’m almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

From the service advisor to the service attendants everything gets a 5 star rating from me. My vehicle being serviced was fast, easy with complimentary care, keeping me updated, friendly staff and a car wash. Couldn?t ask for anything more.

Some things like back seat stock up right can't put it down, no floor mats, gas little door loose. Things that were not fix before I got it.

Oscar was so helpful and answered every question we threw his way. Adam was great in working out our finances and ensuring we were happy with what we were buying! A 10/10 experience.

I live in arizona,i got emailed about an auto i wanted to purchase . I called and spoke with Josh Bouchard. He was very personable and offered assistance to ship the car . The purchase was made over the phone . I felt Josh was a trust worthy individual and he had a great personality Unfortunately the trucking outfit had troubles. But fortunately we got to drive up to twin falls and pick up the car and meet Josh! A very nice person. He had the car ready . Smoothest transaction I ever had with a car dealership . I salute you Josh and thankyou for your friendship kindness and word . This was a gift for my wife and there were tears of happiness. I will be calling upon you for the next vehicle a 1964 Chevrolet SS see you soon! Matt and Marti Nuzzo willcox Az!

Our sales rep, Tim, was great! He was very personable, professional and helpful in our visit to Athens.

I had a pleasant experience from beginning to end. I worked with Sade. My experience was nothing but stellar. In particular, Sade is professional, responsive, approachable, knowledgable, and helpful. She was prompt to respond to my texts and took care of the task at hand. I would absolutely take my business to this company again. I am very pleased with the level of service I received. I highly recommend CARMAX.

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

Scott Pantin was a positive, helpful, and kind sales rep; his patience got me over the rough spots of negotiations where my knowledge was lacking. He simply told me the truth... and it was much appreciated.