Used 2018 Ford Explorer for Sale in Folsom, CA

Prompt, caring, thorough, advisor follows up. No other place can do better than Folsom Lake Ford. Steve P. Is a most wonderful advisor.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Josh Smith continues to be amazing at assisting me with repeated TCM/clutch replacements to my 2012 Ford Focus from getting the work done to a rental vehicle to answering all of my questions that have to do with this or anything else about my car. In short, he's a blessing. The car, which I had researched before purchasing received high ratings, but it continues to have the same problems. Also, the customer service rep at Ford over the telephone was very helpful with information about Ford's Buy-Back Program and making note of my vehicle's repeated problems. More below.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Quick, efficient and friendly. Called that morning and I was scheduled at 10:30 a.m. I dropped off the car and taken to my office by the shuttle within 45 min...much appreciated!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Arrived at 3:30pm with a broken water pump. Was back on the road by 5:40. Incredible turnaround. Gary kept me informed throughout the entire process. Thanks guys!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Brought F150 in for a modified 90K service. Service was good, as always but expensive. Also there was no offer of the road side assistance service that requires activation.

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

I went through Consumer Reports online option so that I could complete as much of my car search and negotiations at arm???s length. Having all the info in writing allows me to think logically, choose exactly what I need, and compare prices, values, and features. I get anxious heebee-geebees having to go up against a salesperson and decide about anything on the spot. When that happens, i always end up feeling that I???ve been bamboozled. Mostly the Consumer Reports ???True Car??? approach worked, with just a few hitches. The first big hitch is that when you sign up, you have to provide both a phone number and an email address. There is no way on the signup to indicate one???s preference for contact, or whether there is a problem with any form of contact. (For example, I???m a teacher, and it is absolutely not OK to call me during the school day, which almost all of them did.) So, within three minutes of clicking yes for quotes, my phone started ringing and dozens of emails began pouring in, sometimes from multiple agents at the same dealership. And since Consumer Reports sends the request to three different dealers, the bombardment is from three different dealerships. It???s awful. But once I reached the callers and told them to STOP CALLING and reach me only by email, the calls slowed down. The second hitch is that once my butt was in the chair for the paperwork, they came at me with unexpected offers of all kinds of extended this and that policies, special protective treatments for the paint (I kept remembering the ???True Coat??? scene in the movie ???Fargo,??? and felt a mixture of irritation and amusement. Classic car-dealership sleaze moves.) If I had known this crap was coming, I would have refused to sit down with the paperwork guys until this information had been given to me in writing so that I could go home and read it, research it, and make a cool, dispassionate, logical decision. I ended up being talked into a $3,200 service/protection plan (???only $50 a month for five years, and you get eight years of coverage!!!), and ended up angry with them and myself. Went back a few days later to deliver my final check after receiving my outside financing, and told the finance guy how annoyed I was with that add-on. He was a bit defensive at first, but then switched tactics: of course I could decline the add-on, but I???d have to wait to have it refunded by Toyota finance. WHAT? I didn???t even take Toyota finance! No luck getting him to understand how offensive it was to have them move ahead with Toyota finance when we had an agreement that I was not taking Toyota finance, and had seven days to secure my own. Whatever. I was going to have to wait for refund of the $3,200. Then they guy came at it again; I could get this policy for $1,000 less (???our employee and family discount price???)! He talked me into that. I think ??? think, not believe totally ??? that the protection plan is reasonably helpful, given all the sophisticated electronics in my vehicle. But I???m still walking around with deep resentment of the process. In the end, I got a good car with the features I wanted, at an OK price, explained well by the internet salesmen with whom I worked. I was treated respectfully, which is important to me as a woman buying on my own. But next time I???ll work hard to head off the last-minute crud at the end, and demand to have all that info in writing before I even poke my head into the office of the bookkeeping/finance guys.

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what Future Ford could do for me, it felt like I was talking to a group of people that I've known all my life, it seemed like we were just out of touch for a while and was just catching up, everyone I spoke to was empathetic and understanding, they wanted to make sure that I didn't leave with what I came for.🚘 They have done everything in their power even to help me, even bending over backwards 😅which I must say is kind of difficult for me at my age! 😆😆😆 I couldn't possibly think you guys enough, everyone at Future Ford, Brian O'Brien, Derek leggings quite a dynamic team, to these two I am in debt from the love that I have received from the both of them. I would highly recommend everyone that I we'll meet in the future and all my friends to come on down to future Ford and get an amazing deal on an awesome car just like I did! Five stars is too low of a score for them, even a perfect 10 is too low for this dealerships team! They have earned 100% in my record book! Everyone there is awesome! I think I might walk a few of those payments and so I could say what's up to the the crew! Thanks for making me part of the family, seasons greetings and blessings to everyone there Merry Christmas and may your New Year be wonderful! Yours truly, Ocie Smith

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I was expecting to possibly leave my car overnight, but my guy probably lit a fire under someone???s butt so that didn???t happen. He also filled my tank with gas, since my issue was someone vandalized my nozzle intake. My service turned out wonderfully, unexpectedly! Thank you so much Future Ford. Also, I purchased my vehicle here almost three years ago (it had 52K miles then, now it has 102K), and this is the vehicles first incident. Love my 2011 Escape. Thanks again!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

My service guy was very helpful. I had my car there for it's regular service. The day before, I had accidentally run over a piece of debris on the freeway. It had pushed the protective panel under my bumper up. I asked to have it looked at and assessed. My service guy said they would have to probably charge me a half hour to fix it. When I checked out, he informed me that they had pulled it back into place, and secured it as best as they could, but it was not fixed 100%. He recommended that I take it to a body shop, because the part really needed to be replaced. He didn't charge me for the incomplete repair. That's old-school American business ethics. We need more businesses operating from a morally centered set of ethics like that. Thanks Downtown Ford, Dave Petsick

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I have total trust in Brigitte, straight shooter. The service department is reliable & very professional. I will continue to bring my F250 4x4 Diesel here for service.

This is a great family car and has everything we wanted. I have owned and driven plenty of cars and this has by far been the best one yet.

Fast service and very helpful staff, my experience has been very consentient with every visit for the serving of my Ford F-150 pickup

Very upscale with lots of tech. This is the Platinum addition with great fit and finish. Worth the price. First American car I have owned in 50 years.

Needed car repaired quickly as I was going out of town the next day. Car was checked out, received a ride home and was ready for pick up in just a few hours.

I love this vehicle. Tons of power and every option you can get. I would recommend a Fors Explorer to anyone looking for a comfortable ride.

We took our 2016 for explorer in turns out it was a computer chip. They fixed it that day without an appointment we were lucky because we had to leave the next day on vacation! Thank Ford. We love you and will continue to purchase ford cars!!!

Rented a Ford Explorer and liked it so much bought one the next day. Super smooth ride, plenty of power and gas mileage was way better then I thought for this size. 27 MPG on the highway.

I was having trouble with my Sync System. The Bluetooth wasn't working correctly. Guy Fischer took great care of me. He found out there was a Sync Update that was part of the 12MO2 Campaign. It was covered and there was no charge. Service was great!!

Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.