Used 2020 Ford Explorer for Sale in Folsom, CA

First, we had given up on Roseville Honda because of many negative experiences. However, our Accord air conditioner started acting up and we have a heat wave this week. Auburn couldn't take us so I called Honda Roseville. We got a friendly prompt appointment on the phone for yesterday, same day! We arrived early and the gentleman who came out to get us in line and set us up was a really nice guy (forgot his name). We were assigned to Randy who had NO ATTITUDE, just took real good care of us and was also really nice/friendly/professional. While we were waiting we took the opportunity to start the conversation about a possible upgrade to our 2004 (get some info, etc). Gabe took us on a test drive, sat with us, gave us information, answered our questions like a human relating to other humans (none of the wait here while so & so comes to talk to you - ultimately starting over with about 3 or 4 different people who come back instead of the one we were previously talking with, wondering what the heck is going on and wasting our time). We will follow up with him. Back to Randy to get our car. He was terrific/great energy right to the end - sense of humor, smile, authentically interested in making sure we got well taken care of along with the car. Everything transparent/explained. We even got an unexpected car wash! The air conditioner is better than new. THANK YOU SO MUCH FOR A COMPLETE 180 AND A REALLY GREAT EXPERIENCE AT ROSEVILLE HONDA! Hope you keep this quality going. (Regards questions below, we had previously not recommended you, and we did purchase a used Accord there , but several years ago)

Prompt, caring, thorough, advisor follows up. No other place can do better than Folsom Lake Ford. Steve P. Is a most wonderful advisor.

Jan, 2014, I purchased a new f 150. I needed some warranty work done on my ac. the wait in the old waiting room was a joke. today's visit was great. the waiting room has been moved to the front showroom, eliminating the morning sun. they have a nice lounge set up with tables and tv. the tables are great for using your laptop. from the onset, a lady would visit with everyone to aid in shuttle or rental needs. the service writers would come up front to discuss any repairs need. there were plenty of snacks and donuts.they have definitely kicked it up. i have purposely NOT been back since 2014 because of the lack of attention to the people that are waiting in the lobby. from today forward, i will resume patronizing Harold Ford with my vehicle needs. Ed G.

My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what Future Ford could do for me, it felt like I was talking to a group of people that I've known all my life, it seemed like we were just out of touch for a while and was just catching up, everyone I spoke to was empathetic and understanding, they wanted to make sure that I didn't leave with what I came for.🚘 They have done everything in their power even to help me, even bending over backwards 😅which I must say is kind of difficult for me at my age! 😆😆😆 I couldn't possibly think you guys enough, everyone at Future Ford, Brian O'Brien, Derek leggings quite a dynamic team, to these two I am in debt from the love that I have received from the both of them. I would highly recommend everyone that I we'll meet in the future and all my friends to come on down to future Ford and get an amazing deal on an awesome car just like I did! Five stars is too low of a score for them, even a perfect 10 is too low for this dealerships team! They have earned 100% in my record book! Everyone there is awesome! I think I might walk a few of those payments and so I could say what's up to the the crew! Thanks for making me part of the family, seasons greetings and blessings to everyone there Merry Christmas and may your New Year be wonderful! Yours truly, Ocie Smith

My sister bought a car from here and loves it! Super comfortable and nice !! I was with her and I loved the way this guys treated her, very respectful and carrying staff!!!

Brought F150 in for a modified 90K service. Service was good, as always but expensive. Also there was no offer of the road side assistance service that requires activation.

Needed car repaired quickly as I was going out of town the next day. Car was checked out, received a ride home and was ready for pick up in just a few hours.

We took our 2016 for explorer in turns out it was a computer chip. They fixed it that day without an appointment we were lucky because we had to leave the next day on vacation! Thank Ford. We love you and will continue to purchase ford cars!!!

I was having trouble with my Sync System. The Bluetooth wasn't working correctly. Guy Fischer took great care of me. He found out there was a Sync Update that was part of the 12MO2 Campaign. It was covered and there was no charge. Service was great!!

I made an appointment on Tuesday for Wednesday. I dropped my car off early. Shawn Sogard checked me in for a 20,000 mile service. I went out for breakfast. When I came back, my car was finished. Everything went smoothly and I was on my way.

My service guy was very helpful. I had my car there for it's regular service. The day before, I had accidentally run over a piece of debris on the freeway. It had pushed the protective panel under my bumper up. I asked to have it looked at and assessed. My service guy said they would have to probably charge me a half hour to fix it. When I checked out, he informed me that they had pulled it back into place, and secured it as best as they could, but it was not fixed 100%. He recommended that I take it to a body shop, because the part really needed to be replaced. He didn't charge me for the incomplete repair. That's old-school American business ethics. We need more businesses operating from a morally centered set of ethics like that. Thanks Downtown Ford, Dave Petsick

My service guy was very helpful. I had my car there for it's regular service. The day before, I had accidentally run over a piece of debris on the freeway. It had pushed the protective panel under my bumper up. I asked to have it looked at and assessed. My service guy said they would have to probably charge me a half hour to fix it. When I checked out, he informed me that they had pulled it back into place, and secured it as best as they could, but it was not fixed 100%. He recommended that I take it to a body shop, because the part really needed to be replaced. He didn't charge me for the incomplete repair. That's old-school American business ethics. We need more businesses operating from a morally centered set of ethics like that. Thanks Downtown Ford, Dave Petsick

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Prompt, caring, thorough, advisor follows up. No other place can do better than Folsom Lake Ford. Steve P. Is a most wonderful advisor.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Josh Smith continues to be amazing at assisting me with repeated TCM/clutch replacements to my 2012 Ford Focus from getting the work done to a rental vehicle to answering all of my questions that have to do with this or anything else about my car. In short, he's a blessing. The car, which I had researched before purchasing received high ratings, but it continues to have the same problems. Also, the customer service rep at Ford over the telephone was very helpful with information about Ford's Buy-Back Program and making note of my vehicle's repeated problems. More below.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what Future Ford could do for me, it felt like I was talking to a group of people that I've known all my life, it seemed like we were just out of touch for a while and was just catching up, everyone I spoke to was empathetic and understanding, they wanted to make sure that I didn't leave with what I came for.🚘 They have done everything in their power even to help me, even bending over backwards 😅which I must say is kind of difficult for me at my age! 😆😆😆 I couldn't possibly think you guys enough, everyone at Future Ford, Brian O'Brien, Derek leggings quite a dynamic team, to these two I am in debt from the love that I have received from the both of them. I would highly recommend everyone that I we'll meet in the future and all my friends to come on down to future Ford and get an amazing deal on an awesome car just like I did! Five stars is too low of a score for them, even a perfect 10 is too low for this dealerships team! They have earned 100% in my record book! Everyone there is awesome! I think I might walk a few of those payments and so I could say what's up to the the crew! Thanks for making me part of the family, seasons greetings and blessings to everyone there Merry Christmas and may your New Year be wonderful! Yours truly, Ocie Smith

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Arrived at 3:30pm with a broken water pump. Was back on the road by 5:40. Incredible turnaround. Gary kept me informed throughout the entire process. Thanks guys!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need