New and used 2026 Ford Explorer for sale near Chester, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

Had the pleasure of working with Chris Anderson. 5 stars to him. He is the kind of salesman everyone wants but rarely see. He has me thinking about trading my truck in even though we just got a new mustang

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

The 2025 Expedition is the 5th vehicle we've purchased from Crossroads Ford. They always go out of their way to make you feel like family, and give you the very best deal they can offer. We would not go to any other dealer

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

Very good truck buying experience at Sheehy Ford. The whole experience was straight forward with no pressuring to buy. The salesman was knowledgable about Ford trucks and was able to find the truck I wanted. 5 Star review for Sheehy Ford and Brian Edwards in Sales.

Purchased 2025 F150 XLT yesterday and very happy about the service from Sales Consultant Rita Eggeraat and Sales Manager Megan Stalls.

Happy Turner provided exceptional service. Happy made sure I understood everything from beginning of the purchase process and even after the purchasing process. I live 2 hours away and had a question. I called Happy and he was able to get me the help I needed. That?s what I call exceptional service. It?s not just another sale for Happy, it?s about creating an experience the customer will remember and enjoy. I would recommend Happy to anyone who?s looking for an exceptional car buying experience!

I was satisfied with the experience, even though l spent along time with the financial person. I think this process could have shorten, as I told him l didn't want a service he went on to explain it anyway.

Mr Nichols was very good and professional will recommend him to others. He walk us thru the entire process . Also the process for financing were very good

Everyone was very friendly and helpful. The wait was within a reasonable time. I will definitely keep coming ti crossroads ford for all my car needs.

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey