Used Ford Explorer XLT for sale near Smyrna, TN

The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Anthony was great. He was very nice and kind and never rushes when I'm asking questions. Very professional customer service. You don't find that alot anymore.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Great car buying experience. Alll of the personnel who worked with me were friendly and professional. There was a wide selection of vehicles to choose from.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Felt nothing like most experiences with dealer ships they were focused on your interest and needs and eager to make you happy thank you Evlen Zach you are super sweet

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Excellent overall performance from all departments at this Dealer. Returning buyer because of the many years of experience with this team. I highly recommend this dealership.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

If you’re looking for a friendly, honest, easy to talk with, sales professional asked for Deslyn Williams. She is sincere, knowledgeable, and goes the extra mile to get you what you want. I had the best car shopping experience ever. Thank you, Vivtory Nissan staff and a special thanks to Deslyn Williams,sales representative.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Looked for weeks for a particular car. One not to old and not so many miles. (Toyota Camry). Found one at Vance Brothers. 2012 71k miles. Went and looked at it. It was just what I wanted. They had the most reasonable asking price I found. And negotiated a little. They were nice and everything went smooth

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Great service,friendly, no hassle buying experience. I would definitely visit again for automotive needs

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I had the oil changed in my automobile and the Service was completed. There was not a long waiting time. I was able to wait and did not need to leave my car.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Recently purchased a new vehicle and the service was more than outstanding, I was treated like a Nashville Celebrity and I do not even live in the area.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.