Used Ford Explorer XLT for sale near Smyrna, TN

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

This is the best place for low prices and a great environment! Ask for Rich!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Michelle was amazing and incredibly patient with all the questions I had about my new car. I haven’t purchased a new car in over ten years, but she made the process as easy as possible. I highly recommend Michelle and Lexus of Cool Springs!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The help I got at Carmax was one of the best experiences of my life.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Great service,friendly, no hassle buying experience. I would definitely visit again for automotive needs

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Very friendly staff. Did all they could to try and satisfy my wife. Look forward to trying again maybe in the summer. Thank you for trying so hard

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Looked for weeks for a particular car. One not to old and not so many miles. (Toyota Camry). Found one at Vance Brothers. 2012 71k miles. Went and looked at it. It was just what I wanted. They had the most reasonable asking price I found. And negotiated a little. They were nice and everything went smooth

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

The salesperson was very helpful and answered all my questions. Very happy with my purchase and have had no problems at all. Overall outstanding dealership that I will definitely bring my business to in the future!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Felt nothing like most experiences with dealer ships they were focused on your interest and needs and eager to make you happy thank you Evlen Zach you are super sweet

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Fast snd correct Thank you for job well done clean and well maintained service area Always great service with this team. I will always support and use this service team.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.