Totally enjoyable experience!
Colt, My sales man, was friendly, polite, extremely knowledgeable and a generally very pleasant young gentleman!
Dewey, the financial guy was so conscientious and went above and beyond to make the deal as pleasant as possible, even finding a better interest rate after the deal was agreed upon!
Can Not say enough good things about the entire process and staff!
the improved ford
by lewluv from philadelphia, Pa
December 13, 2018
this car has grown on me over the years, and the handling has improved greatly, and now some way, I will own one for my family and myself!
Extremely happy with the professional service and team provided; looking forward to my new car i purchased.
Only ford dealership that will be receiving my business.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
THIS WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. MY SALESMAN, HAL SOWDERS, WAS VERY PROFESSIONAL AND HELPFUL. AT NO TIME DID I FEEL PRESSURED TO BUY. HE WORKED WITH ME TO GET THE BEST PRICE FOR BOTH OF US. THE FINANCE MANAGER, LANCE OWEN, IS JUST AS PROFESSIONAL AND WORKED WITH ME TO GET THE BEST FINANCING POSSIBLE. BOTH OF THESE MEN ARE A CREDIT TO THEIR COMPANY AND RONNIE THOMPSON FORD IS BLESSED TO HAVE THEM.
Fits my family's needs
by TimandTrisha from Hopkinton, RI
January 2, 2019
The Explorer is great car with enough room for my family. The features in the car are awesome. Very comfortable ride. Would highly recommend the Ford Explorer.
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Friendly and very helpful. Treating me very well. Listening to what I had to say and needed. Gave me a great deal and close it easily.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Good prices, great customer service and they didn't take long to fix my recalls, I will continue to take my vehicles there.
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
We bought a new Explorer and slightly used Transit Connect from Chatsworth Ford, and we couldn't be happier. Jimmy found what we needed and let us test drive it, Roger hooked us up with the financials, and we were driving in no time. Service visits for maintenance are always easy with no problems. I usually wait on the Works services (oil change, tire rotation, inspection, etc.) to be completed, and it doesn't take very long.
I recommend Chatsworth Ford if you need a new vehicle or any service work. We plan to buy our next vehicles here for sure.
by rkhonda from Pleasant view, UT
January 8, 2019
We love the comfort and all the bells and whistles
My husband likes the twin turbo for speed
I love the heated seats and park assist
Great job done on my S -10 they fixed everything that I asked to be fixed, I would tell everyone to go there when they need to,.
Nice Solid vehicle front seats are uncomfortable
by Coon dog from Minnesota
December 8, 2018
I purchased my 4X4 XLT with 45.000 miles on it .Its very nice quiet SUV pulls my boat well. But the front seat cushion is uneven so the back of my leg sits on a uneavan seem. And I am averag build .The brake pedal bracket is close to the gas pedal so when braking my foot is on the Brake pedal and bracket at the same time. Changing of the heat or AC can be like texting and driving I wish the controls were simpler. Gas mileage is a respectable 20 miles per gallon average even in Minnesota winter this vehicle does not have a lot of storage in the armrest or dash
I can always count on Day,s for fast reasonible service. They are polite and you can trust what they recommend. First class honest operation.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Ian Levandoski handled our purchase of a new 2018 Mustang over the phone which allowed us to not have to drive all the way to the dealership until the paperwork was ready. We got a fair price and when we arrived the car and paperwork were ready to sign. Everything we were promised was delivered. Definitely call Ian if you want to purchase a car. You won't be disappointed.
Great first SUV
by Mfunk from Columbus oh
December 8, 2018
The heated seats are awesome. The leather seats are a great touch for the luxury feel in an inexpensive suv. Very happy with my purchase!
Ian Levandoski our sales rep was fantastic. He found the car we wanted and made the whole process so easy. He is very professional and super responsive. The management was easy to work with to iron out all details and the car was ready as well as the paperwork when we arrived to pick it up. The entire sale of negotiated over the phone saving us time driving around and we got exactly what we wanted. Highly recommend Ian and his team.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Excellent experience from introduction, through the sales & maintenance.
Excellent People. Excellent Product.
Love My Explorer!
by Stephleigh from Leawood, KS
January 2, 2019
I use this vehicle for so many things! From work, carting materials around for training and workshops, to hauling my kids and their friends to and from activities, to hauling my daughter's wheelchair and/or walker when she needs it-- the Explorer does everything I need it to do in perfect comfort, smooth ride and style. This is the second Explorer I have driven and this time we went with the Platinum package. It is insanely luxurious from the seats with built-in massage to the ability to change the color of your ambient lighting-- Ford has thought of it all!
Excellent and service was explained in detail. Everyone is always very friendly and helpful
All the bells & whistles
by Dwaine from Grande Cache, Alberta, Canada
December 31, 2018
Everything & more than expected. We keep discovering/learning new features on the vehicle every time we drive. Options we didn’t even know we needed. It’s above and beyond.
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