I had a great service experience with Kaleb, India and Krissy. All are great people to do business with. I will recommend this place to my friend and also go back myself.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
My wife was in need of a new car and we visited with Caitlyn at Cumberland KIA. She recommended a 2018 Soul due to the rebates and other incentives and working with management made the numbers work out for us. We bought.
Have truly enjoyed driving this SUV.
by Gus from Providence Forge, Va
December 20, 2018
It was a solid - well made vehicle. I enjoyed driving this on long trips. I felt save and a good vision of traffic - ahead.
Billy J. Daniels is a wonderful sales professiona!
by Jennifer Little Eilender from Cookeville, TN
October 3, 2018
Excellent experience purchasing my 2016 Chevy Trax! Billy found the vehicle at a sister dealership and brought it to me!! Highest praise for this excellent dealership!
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
I am always uneasy when it comes to buying a car, especially if I am trading another one in. Victory Honda has been fair and great to deal with. This is by far one if the best car buying experiences my husband and I have encountered. I really feel like they tried to give me the best deal they could. If your looking for a car go to Victory Honda and ask for Daniel Threet!
Very beautiful and room SUV.
by Daveww from Woodbridge, Va
January 5, 2019
The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.
Thanks Cookeville Honda for having a patient, low pressure buying experience. Randy and Mack made the process enjoyable. They helped us find our perfect car.
Nice Solid vehicle front seats are uncomfortable
by Coon dog from Minnesota
December 8, 2018
I purchased my 4X4 XLT with 45.000 miles on it .Its very nice quiet SUV pulls my boat well. But the front seat cushion is uneven so the back of my leg sits on a uneavan seem. And I am averag build .The brake pedal bracket is close to the gas pedal so when braking my foot is on the Brake pedal and bracket at the same time. Changing of the heat or AC can be like texting and driving I wish the controls were simpler. Gas mileage is a respectable 20 miles per gallon average even in Minnesota winter this vehicle does not have a lot of storage in the armrest or dash
I had my engine light come on while traveling and pulled into Ford Lincoln of Cookeville. Steve Brown greeted us in the parking lot, provided us with a loaner vehicle and arranged for the service department to take care of us. Christina Root, Service Advisor promptly took care of everything in a very professional manner, had us back on the road after a reasonable waiting time, and even washed the truck. Great staff at Ford Lincoln of Cookeville and highly recommend this dealership! Thank you so much Steve Brown and Christina Root!
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
I was encouraged to take my time to look around. Ira was available to answer my questions and point out things I hadn't thought about. On my first visit I told him I needed time to think about all I had learned and didn't want to be constantly "pestered". He said he would use email to send me the follow up answers to some of my questions which he did. When I did contact him, he was very responsive without being pushy. I very much appreciated his help. This was an excellent experience!
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
My husband and I were greeted soon aftdr arriving on the used car lot by Aaron and his staff and before we knew it we were driving away in our chosen car theze guys were very procfessional and had us on our way in no time
Reliable. Quiet. Looked good. Loved that 4 WD.
by Karen the Ford Girl from St charles
December 24, 2018
Plenty of leg room. Lots of bins/cup holders. Reliable. The only problem I ever had was sloppy liftgate shocks as the vehicle got older. Nominal cost to replace. Held it's own in a T Bone collision with a large vehicle.
We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!
To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Nate worked with me for over 3 weeks, over the phone considering I live in Colorado, to find a car. If you had a 10 star rating I would give him that! He was kind, considerate, courteous and most of all very, very professional. I will continue using him when I need a new vehicle and so will my family. We have purchased 7 cars from your dealership and he has been the best salesman by far! I appreciate him and all his hard work to get me into a GREAT jeep, like I've always wanted!
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
They didn't have the truck I wanted in stock but worked very diligently to find exactly what I was looking for. When they found what I wanted they had it at their store the next day. Went above and beyond to make the experienced as painless as possible and were very competitive on price. Older facility but had everything I needed.
A quality SUV
by Jill’s dad from Murfreesboro, TN
December 6, 2018
The Platinum checks all the boxes from comfort, performance and four wheel drive capability. The safety features are simple to use and make driving a pleasure. I love the adaptive cruise control.
Me and my wife went to DAS and worked with Kelly. He made the buying experience great. He was supper easy to work with and we ended up with a great deal and great car. We will be back for our next vehicle.
Bought used for a winter driver
by Charles from Great Smoky Mountains
December 26, 2018
We bought this car used with 128K miles on it to use as a winter driver. I wanted a V8 engine due to reliability concerns with the V6. The car is very clean, and drives as it should. Fuel economy is worse then expected, at 14 MPG combined driving. The 4.6 3 valve engine produces more then ample power (291 HP) for this car. I'm used to a Mustang GT Premium with 475 HP, and am not disappointed with the Explorer. These engines are prone to valve train noise at idle, and this one is no exception. As for the vehicle, quality is good where it counts, such as the structure of the vehicle. Trim quality is poor in places. Handling is very good for an SUV. The 4x4 would have benefited from a limited slip rear differential.
We had a great exp, with Ira Martin . He was great to talk to and gave all the info on the van we bought. If you ever want good service just give him a call.
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
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