My home has several different vehicle/motorcycle manufacturer's represented, no need to mention them here. We maintain our vehicles/motorcycle's by the book and keep them in tip top shape. Of course, things go wrong and when they do, we turn to the professions. No one is EVER happy calling in a vehicle for service because the entire process of arranging for transportation, rearranging work schedules and looking at a bank balances... is all one big frustration. I give my "5 Star" rating for my recent service because of three things: 1) I changed my Service Agent to Damon and 2) Damon (and Tina-honorable mention) made all the pain of coming in and spending $'s, painless and an enjoyable experience and 3) Getting in the Loaner Vehicle was quick and painless (Sorry, I didn't get his name). All the other Dealerships in my home, with exception of Harley Davidson, continue to be "frustrating" because the service agents really don't care about me and all they want to do is complain about their jobs. Again, in comparison, Damon and Tina of MB of AC was a pure delight! They both made me feel like "my needs" were the most important and also, my car was delivered sooner than promised. If I might add this in here, MB of AC has the cleanest arrival bay and I am always greeted with smiles and respect. Again, so different than the "other" non Mercedes Dealerships.
2013 Ford Explorer Base Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
Taken care of immediately on arrival for appointment .............kept informed of the situation and how much it would be costing............Ben is an amazing representative in his communication with the customer. Although this car was not purchased at this dealership, many other cars we have owned over the years, have been even before it was "Chapman"................way back to the McCarthy Ford days.
I leased a 2016 BMW 535Xi from BMW of Atlantic City. I found their salesperson Ben Kaplan, to be very knowledgeable, and of high integrity. It was a pleasure to do business with them. I am very happy with the purchase, and the overall leasing experience. Their General Manager Vincent Menniti, was involved with the transaction from start to finish, and took a personal interest in not only making sure the deal got done, but more importantly, in making certain we were happy with our decision. I have leased and / or purchased many BMW's in the past, i.e. three 7 series, three 5 series, three 3 series, one 3 series convertible and one X3, for myself, my wife, and my children. I would absolutely recommend with no reservation, BMW of Atlantic City to anyone interested in purchasing or leasing a new BMW.
2014 Ford Explorer Sport Review
We made and comfortable to drive.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
I looked around a lot of dealers in NJ,NY,PA. I put an online request in because it was after closing. First thing next morning Mike gave me a call. I told him one time of arrival but got held up by traffic. When I got there Mike was there patiently waiting with the car ready to go on a test drive he met me with a hand shake and a smile. The car drove great so we went inside to talk prices I thought that it was going to be a nail biting stressful experience because i don't have any credit. the finance department threw a number at me and then I threw a number back at them and boom we had an agreement. It took 10 minutes. I spent about 2 hours at Autotec not negotiating, but chopping it up talking about football and life. It felt like I was at my uncles house. I'm glad I took a ride out of my area and gave Autotec a try because I really believe that they are setting the standard for excellent customer service. Don't waste your time going anywhere else. THANKS to the whole crew.!!!
2013 Ford Explorer Limited Review
Love this car for my family of 7
by MamaSnuggs from JANESVILLE, WI
April 2, 2019
5
I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!
My recent visit to Chapman Auto was for service. The communication process was excellent! I received a text message every step of the way and was completely satisfied with the entire event!
2014 Ford Explorer XLT Review
It’s a beautiful car & I love it ! Has plenty of !
by nola49 from Renick WV
March 27, 2019
5
Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!
Vehicle available to be shipped to your home. Contact
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2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Vehicle available to be shipped to your home. Contact
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2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Vehicle available to be shipped to your home. Contact
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2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
I was looking for a Jeep Wrangler Unlimited in a specific color and with specific options. I found the vehicle I was looking for at Atlantic using an Internet search. This vehicle was priced over $2000 lower than comparable vehicles at other dealers. In fact, several other dealers said that this was just a pitch to get me in the door, then I would end up paying other fees like dealer prep to cover the difference in price. So I was skeptical that I would actually get the advertised price. I spoke with Tonya several times, who answered all of my questions and assured me that the price was valid and there would be no hidden charges. She also said I should be able to get a quote on my trade-in that would be comparable to the trade-in quote from another dealer. So even though Atlantic was over 2 hours away, I decided to take a chance and make an appointment. I'm so glad I did. I came into the dealership and met Chris, one of the sales guys. He showed me the vehicle, which was exactly as advertised, let me take a quick test drive, and then we went through the purchase process. It was painless with no surprises. No haggling, no pressure, no tactics like "I have to check with my manager", etc. I drove away that night in my new Jeep, and received the same amount for my trade that I had been quoted at other dealers. And the purchase price and other fees were exactly what had been quoted. I had to come back a few days later to complete the financing, but didn't have a lot of time. I called the night before to let them know. When I got there, they had everything ready, and I was in and out of the dealership in 20 minutes. I would definitely buy from these guys again, they are very professional and honor the prices they quote. Highly recommended!
2013 Ford Explorer Base Review
I absolutely love this smooth ride!
by Stella from Fayetteville
March 27, 2019
5
This car is a great ride and met all of my needs! Great for commute or traveling. Offer plenty of leg room as well as head room.
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