What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone. Thank you for such great service! Roy Titus
Mariah was amazing to work with! She was extremely patient with us and let us test drive numerous trucks until we found the perfect one. On top of that she was very transparent with us throughout the whole process and made sure to get us the right answers to all of the questions we asked. We also worked with Joel and Danny who were a wealth of information regarding out of state registration, financing, and were a reassuring force in the car buying process. Mariah, Joel, Danny, and the rest of the staff at Sandy Sansing Mazda made car buying an enjoyable and comforting experience!
We love World Ford Pensacola. They have taken good care of us. No price gouging or nickel and diming to get the bill up on purchase of the vehicle or service. Maybe a little pressure to purhace additional warranties but otherwise 5 stars. We will be back and highly recommend them.
Went to the dealership just looking, Myca took time to show me all the cars I wanted with out any pressure. After the purchase was done Myca stayed with me until my car was cleaned, giving up possible sales with other customers. I feel I got a fair deal and was happy to deal with Myca and Joel.
I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
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