Chris was great! Car was purchased site unseen and he was extremely helpful. He sent numerous pics of everything I asked for, warranteed the vehicle and helped get it transported properly. The transaction was completed in 3 days with delivery of my beautiful car. Great communication before, during and after my purchase.i I highly recommend this dealer.
I had a great experience purchasing a vehicle here. I filled out the credit info online and they had numbers ready for me when we got there. They worked with my loan agency to get a deal we were both happy with.
The only new cars I have ever owned have come from Kenny Ross. I couldn't think of buying a new car somewhere else. The staff is always so courteous, accommodating and helpful. I know when my car is in for service Ray Weber will make sure everything is taken care of. I have confidence in the team of Kenny Ross in Somerset.
I was pleased to hear Jen Sausman is the General Sales Manager at Town & Country. I have purchased several vehicles from her when she was at Freedom Ford. Every time I got the best price upfront and I was treated with respect. Nobody enjoys car shopping, but my experience with Jen was actually enjoyable. I will continue to purchase from her and I will refer anyone in the market for a new vehicle to see Jen.
We already knew what we wanted, but needed to actually drive both models to be sure. Mattison was very helpful and patient with us, and even helped me link my phone up which probably wasn't necessary, but really appreciated. I don't care for the price negotiating process, my husband does, but even that went pretty well. Over all I got a very nice Christmas present.
It was fine. The reception person was condescending and very cold. The sales person was very nice, if you don't want their financing then there enthusiasm falls. They must get perks for that. I didn't get the car only because it got sold.
I live two hours away from this dealership, so i called ahead to make sure they still had the Chevy I was following on Cars.Com. Had to leave a voice mail, but got a call back in five minutes. Extremely friendly and accommodating. Held the car for me till I arrived and was left alone with the car, and no one tried to "sell" it to me. They held it for the rest of the day till I came back later that night to get the paperwork complete. Drove it home that night. Couldn't find better prices or inventory anywhere else. Will definitely be going back once I'm in need of another car. I would have driven 4 hours to this dealership to get my car, it was worth it.
I have purchased 2 vehicles from here I would never go any where else ! All my family has purchased cars from here too. The customer service is great you don't have a salesman breathing down your neck pressuring you about the car inside and on the lot ... The pricing is unbeatable! You will get a clean quality reliable car from here no lemon and it is all straight forward you know what you are exactly getting . The paper work process took less than an hour both times . This will be the best car buying experience ever ! Highly recommended!
the service is just so so. But I can see that several of my friends bought cars from Blue Knob
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