We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
One of best suv I get
by Papaioannou family from Philadelphia Pensilvania
December 10, 2018
The vehicle is in a very good condition, what I mean like a buyers we get what we can support right , we have no regrets we get a very nice suv in all the ways thanks for the patience and for all the good ways your guys tried us
Went car shopping and had a great experience at Rapids Ford. Shannon Witkus was our sales consultant and did a wonderful job helping us with this. I would highly recommend this sales staff.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
ben and the guy at Rapids fords was outstanding in my car buying inexpensive. I will work with ben and Michael on my next purchase.
Reliable. Quiet. Looked good. Loved that 4 WD.
by Karen the Ford Girl from St charles
December 24, 2018
Plenty of leg room. Lots of bins/cup holders. Reliable. The only problem I ever had was sloppy liftgate shocks as the vehicle got older. Nominal cost to replace. Held it's own in a T Bone collision with a large vehicle.
Our salesman Snoop made buying our new Ford Edge very quick. He knew everything we needed to know about the car. It made our buying experience very good!
Rented before now owning one
by Tae Carter from Saginaw
November 21, 2018
This truck my wife and I rented a few years back and fell in love with it. We wasnt looking for one to purchase but the deal fell into our laps and we couldn't pass it up. We're glad to tonown one now.
Matt and Jim at Van Horn Nissan made the car buying experience pleasant. Great work guys! Will definitely be back for my next purchase. Thank you.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Love the customer service. Tim was to the point and helped me find the best car. Would definitely recommend the dealership to friends and family.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Jim ensured we had a great experience at Van Horn Nissan. The shopping and buying process was straightforward and efficient. We will be back for our next vehicle.
Love my Ford Explorer
by EH Explorer Fan from Winchester Kansas
December 19, 2018
I have purchased many vehicles and nothing else compares to my Ford explorer!! It is a smooth ride. The interior is so roomy and comfortable. The third row seat allows me to transport the entire family. Love the safety features.
we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
Great deal switching from a VW Jetta
by Ward and Pam Reese from Robesonia, PA
December 10, 2018
Great interior comfort- was looking for a vehicle that for a man ^'^" and a woman 5' The accomodations are perfect for both of us!.
Good power available when needed. Pretty paint - looks black, but is midnight green.
Has just enough ammenties- we're not fond of all the "bells and whistles" Couldn't be happier.
Our salesmen Snoop was fantastic with helping us buy our 2015 Ford Edge. We would highly recommend him and Rapids Ford to anyone looking to purchase a new or used vehicle.
Good Vehichle to engage upon
by Marlin from Bristol TN.
January 9, 2018
2009 Ford Explorer AWD Drove very well depending were you live maybe 4x4 Space between the front and second seating Tight depending on third row seating and just Two pay close attention on Front end drive train on AWD.
Was in there today and Ben helped us get into the truck we wanted, for the price we wanted. Friendly helpful staff and was willing to help us on price. Nice play area for kids and the facilities was in great shape and clean inside. Will definitely reach out if need anything in the future.
decent family vehicle
by jjones from louisville ky
November 20, 2018
it meets my needs but I don't feel like you get too much for your money. We have had some issues with the touchscreen system freezing up, covered under warranty though.
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