My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiance and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle???she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan???it???s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :)
Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.
this was my first time buying a car from kingston vw, every thing went so smooth with the trade-in and purchase of new car. very happy with my 2018 golf 5-speed. exactly what i was looking for, jim parkhurst was able to answer all my questions and explained things about car i didn't know. very happy with the experience thank you again
October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After just three or four hours after I picked up the new car I noticed two small door dents in my right rear door. I was was not very happy to see this problem. I called Rob Hussey the sales manager about the problem. I thought I might have a problem but to my surprise Rob was concerned about the situation and immediately responded that a person would come in the next day to fix it. He would remove the dents and because there were two small chips in the paint the OWNER would probably take care of the paint damage himself. I was told he has experience in this kind of paint match. He offered me a loaner car because of my forty-five minute distance to the dealer. When my car was returned to me one day later I found the dents were completely gone. The next day I cleaned the door area that was fixed and found that paint work was excellent!! I know quality work when I see it. I have to say a true test of a car dealer is when you have a problem and it is handled the way I was treated. I can not speak highly enough on the great service I received!! A big THANK YOU to everyone that was involved in the repairs, Art Malta N.Y.
If you looking for a no-pressure Salesmans use this company and go to Mike Bollinger he is very polite and educated when it comes time to talking about buying your vehicle . I've been in business for over 35 years and I've driven and purchased my Ford trucks. I own a Ford Fleet of trucks for my own company. Dealing with many Fords since my first 1979 Ford pickup truck . I highly recommend him for your first or any purchase of a vehicle.
Well, we all know that shopping for a vehicle - in my case, a truck - can become very stressful and/or frustrating. However, after "dealing" with two other bad dealers in IL and AL, I was lucky enough to come across Crossroads Ford located in Ravena, NY. Fact is, they had the very awesome truck I'd been searching for. So, I asked for the internet Sales Manager who happens to be Mr. Mike Gollinger and let me tell you that he is one of the very best "few" salesmen that I've ever dealt with! Mike was great right from the first email I sent him inquiring about the truck I wanted. He is very patient and best of all, never pushy. Mike really is an outstanding professional something that in the sales industry is almost impossible to find nowadays. Hats off to the complete staff at Crossroads Ford. Everyone, from the receptionist to the salesmen who took my messages to the owner is great! I strongly recommend buying your next vehicle at this dealer! BTW, I bought my beautiful truck from Florida. I didn't even have to fly over there because I could tell I was in good hands. Mike set up everything for me including transport as I did not want to put so many miles in one shot on my new rig driving from NY. I do wish I met Mike in person though. Maybe next time I buy another truck. Thanks to all at Crossroads Ford!!! Best regards, SB
I purchased a 2001 Dodge Viper from this dealer, the experience was excellent, great customer service, sales manager was very helpful & super honest , really good price for a fantastic car. I definitely recommend this dealer.
Normally my car would be in for routine service, but on this occasion it was in to have snow tires put on and as usual was done as scheduled with a sense of urgency while I waited. I have found the service department to be very dependable and competitively priced.
Thanks Mike! Absolute professionalism, genuinely honesty and sincere; this dealership goes above and beyond to provide a fabulous buying experience. I ❤️ my truck Mike! Thanks again for adjusting your schedule and for being flexible for my situation
The best car buying experience we have ever had. From test drive to pick-up day Michaels Auto Plaza was incredible to work with. Mike S was quick to respond, addressed all questions and concerns we had, and ultimately earned our trust and business. He is the epitome of an amazing sales person. He never once pressured us which is almost an impossible trait to find in sales today. I look forward to doing business with them when we are ready for our next vehicle!
Best service ever . Michael Severance the sales manager could have not been more helpful. He got us into the truck we wanted the same day when others couldn’t. He explained the contract in laiment terms, no hidden fees. Definitely recommend this dealorship to everyone.
Great Service and out of the park accommodations. For a smaller dealership these guys got it going on, there was activity everywhere and still they were very attentive to everyones needs! Pretty Impressive!
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