This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
My son purchased a vehicle from this dealer and shortly after (with- in hours of) his purchases started having issues. This dealer offered to make it right or give him his money back. This company followed throw with their words and did as they said they would. We personally found this company to be a great group of people and a very reputable dealer. Looking forward to working with them in the future!
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
I recently purchased a GMC Terrain from Coughlin and it was absolutely the best car buying experience I have EVER had. Shanna, the saleswoman, was absolutely the best. She was professional, yet I felt like I was sitting there talking to a friend. She is an absolute gem! I was literally in and out in less than two hours, test drive, financing and all. I didn't feel pressured at all and everyone that I came across at the dealership was super friendly, helpful and wanted to make sure I was COMPLETELY happy with my buying experience. I will DEFINITELY go back to Coughlin and refer my family and friends there!!!!!
I really like the service department at coughlin GM service in Circleville Ohio. They are well trained and courteous. They had to order my parts and still got the repair done the same day and maintained contact with us. A great crew.
I was looking for a late model, low mile, used truck and Coughlin had what I was looking for; a 2014 Ford F-150. Overall, this is the 5th vehicle I have purchased from Coughlin, and the 2nd from Chris Rankin, who has made my car buying experience a lot easier.
Buying a vehicle at Coughlin was a nice experience. Dale our salesman, was really nice and understood what I was looking for and didn’t try to sell me a car I didn’t want. They were willing to work with you on pricing and I drove away very happy!
by Tamara "Love my F150!" from New Holland, Oh
June 14, 2018
Ford F150 was towed in on a Saturday afternoon. Doug in the service dept. called me Monday morning with the repair and estimate. Was able to pick the vehicle up on Tuesday plus getting the oil changed while it was in for repair. Doug in the service dept. is always most courteous and helpful.
The overall experience at this dealership was a very pleasant one. The salesman I worked with Wes DeLong was very professional, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I felt very comfortable at dealership; everyone was very happy and helpful. Wes new the car inside and out and was able to explain and show us a lot about the car. I would highly recommend this dealership.
Carl Derry was very helpful,courteous, fast service.
by Happywithpurchase from DealerRater.com
November 13, 2018
They are nice all around,great place to purchase a vehicle.They introduced me to everyone in the service department. I have purchased 2 cars through the previous dealership that was there and Mark Porter has some of the same people employed,I felt very comfortable and I know Rod in the service department,They do quality work. Huge selection of vehicles.
Carl was great to work with. He started working out a deal with me after I called him earlier in the day. He helped us get the car we wanted at a price that was right for our budget. We had a great experience buying a car from Mark Porter Ford.
My son purchased a new Ford F-150 this summer and I was very impressed how the dealership worked with him from Carl-sales, Kevin-making the numbers work and Gary with the financing. I decided to see if I could get the same service on a new Ford F-150 and I got the same great service from Carl, Kevin and Gary and they closed the deal for me.
From the moment I walked in, I felt like a member of the family and this was my first time to buy an automobile from them. One of the things that impressed me the most was that I was not asked for the keys to my car as soon as I walked into the showroom. There was absolutely no hassle from anyone from the moment that I walked in to the moment I walked out with a new car. The employees of this dealership really know how to sell vehicles and that is by treating their customers right from the beginning. Drew, John and Kevin are the best in the business. I???m sure the rest of the employees there are great as well. Thanks to all of you for making my first experience with this dealership such a success.
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