Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
I went there to look at a Malibu, after talking to Rick Jr He recommended a Camry I couldn't be more happy love this car. Thank your rick for spending the time to explain why I should buy a carry and for not being pushy like the place down the street
I went into Rick's with relatively low expectations given that my experience with independent dealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
Jeff single handedly restored my faith in car dealers. After a miserable experience trying to buy a BMW X5M in Dallas, I found that Jeff had one listed. He had it fully serviced, checked the brakes and tires and gave me the measurements. He had BMW take care of some recall work before I arrived to pick it up and had it clean / full of fuel / and ready to go!! Nothing was misrepresented and I found the vehicle in better condition than described. He picked me up from my hotel and checked on my travels as it took two days to drive it home. Bottom line, customer service is lacking these days, but not here. I couldn’t be any happier!!! Thank you sir!!
I was on a 2100 mile trip in a F150 and developed a loud brake noise, stopped in without an appointment and they put the truck on the lift and found the problem and had me back on the road in a very short time. The technician and service manager were great and they even helped us hook the trailer back up. It was a pleasure to find genuine nice caring people.
Billion has a WIDE selection of vehicles to choose from. We were looking for a specific vehicle, and Billion was the only dealership in Eastern Iowa with one. We emailed them we were interested, and they had it up front ready when we got there. The car was clean and as advertised. Some negotiating, better process than most dealerships, and received a fair deal (Not a steal, but fair).
I test drove a 2010 Ford F-150 and really liked it but wanted to look at some other dealerships. They didn't try to pressure me into making a purchase at all but kept in touch to see if I had found another truck. I hadn't found one I liked as much as the one I looked at here. I had a mechanic look at it and found a broken spring on the front drivers side. The dealership fixed it right away with no hesitation. I was very impressed with he entire process and ended up buying the truck. This was by far the best car buying experience I've ever had.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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