Leased a new 2018 F150 from Anthony Pearson. Love the vehicle & the customer service received! Was able to get the truck I wanted with the desired options at a great price. This was our 2nd experience with a truck purchase @ Keller & we are highly satisfied. Will be a returning customer!
I highly reccomend Pat at keller Ford. I've bought many cars over the years and I've never had a salesman be so thorough from beginning to end. I will be recommending him to everyone I know that is in the market for a new vehicle!
I'm very happy with my buy! Jay did a GREAT job talking with me and finding out what options I had!
On the other hand! Finalizing the process was not the best! The only tips I would have on that is.. try not to buy on a Saturday OR if you do be there Early. Or have an appointment to buy your vehical! ;)
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
I brought my escape in for repairs from someone smashing their car door into mine, Smokey was very kind and helpful. Then I asked if I could get an oil change before I picked it up, and he went to service and they did that for me before I picked it up.
Very courteous and very timely.
by Jacquelyn Rene-karr Zlotnicki from Hudsonville, MI
June 14, 2015
New Explorer ... Experience was fast and friendly. I went in with a single goal and they acquired what I requested within a few days.
I cannot rate repairs because I was only there to purchase. No service experience yet.
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Bart gave great costomer service and has a great personality for selling cars. loved buying my jeep through him. i reccomend asking for Bart :)
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