Suddenly in the market for a vehicle because son's car was totaled in a hit & run. I have never had a positive experience at a car dealer... until now. Pleasant salesman helpful but not pushy. Got a good deal on a truck and have had no major or minor issues. I would return to and have recommended Premium Auto Brokers.
I’ve bought a car from 2 big dealerships and one small auto sales before but Loudon has been my best experience overall. There was no hassle, no pressure and could take as much time to make my decision. I was worried about financing since my business had just failed and needed a van for work at my new job. They were able to obtain financing for me and got me the vehicle I needed! Going to pick up the vehicle and sign papers I expected it to be a while since that was my experience at those big dealerships but I was able to get in and get out in a half hour on a Saturday. Van has been running great with no issues. The service was excellent as they worked with me and took many of the headaches away. Thank you so much!
I'm from Utah and bought a truck unseen. The pictures didn't show everything that a used truck may have in wear in tear so that is where I asked questions about everything I was concerned about. The owner disclosed the things wrong with the vehicle and when I got it, it was just as he said. The truck is in very good condition and I know that I will get alot of years from this truck. Thank you CBI
Excellent truck buying experience with Lauren Spurlock as the salesperson. She answered all my questions and I highly recommend if you’re looking for a vehicle then Tim Short Dodge in Middlesboro with Lauren Spurlock is the way to go.
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
Guys were great! You can tell they diligently shop for there vehicles with the end customers expectations in mind. No junk there just quality vehicles priced very well. Had to have a few minor repairs but no biggie. Highly recommend.
They were very helpful and friendly. The manager had great communication and was flexible with time for me to get there from Minneapolis. The vehicle was reasonably priced for the quality. I would definitely send my friends and family here.
Wonderful service and an overall great experience....
by babyargo from DealerRater.com
November 26, 2018
Wonderful service and an overall great experience. Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales people were all very friendly. Dealership was well maintained and had a great selection of vehicles to choose from.
We passed this dealer on the way to Lithia Ford, saw some trucks out in front and flipped a u-turn and went back. We had been to Lithia Ford the day before and had a truck in mind. The truck was priced very nicely at Lithia Ford but it was underwear model and higher-priced than we really wanted to pay. At image, we found the perfect truck for us and Matt, the salesman was extremely knowledgeable about trucks, especially fords. We found a truck that we wanted at a fair price, the process could not have been easier, we test drove our truck did some research, checked out the Carfax, and made a very easy purchase. Matt had all the paperwork done fast and accurately.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
After driving up and down river road looking for a truck for the entire day I decided tocheck out Marketplace Auto. I was plesantly suprised with the quality of their inventory. They had very fair prices on great local cars and trucks. The staff was professional and helped mein every way. 5 stars all the way
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