Everyone at Car Pros was great to deal with. My sales person Bob was knowledgeable and answered all of my questions. The sales manager Billy worked all the numbers and payments with me and made me feel comfortable the whole time explaining things step by step and Lisa is the finance manager who did my paper work was so sweet and easy to talk to and didn't try to up sell anything at all. Overall I am very pleased and will recommend Car Pros.
These guys were great to deal with. They made the process super easy and made me feel right at home. My credit is not the best but they didn't make a big deal out of that and the whole deal was so much easier than I ever expected.
Over the past few years my husband has bought 2 trucks and a motorcycle from A quality. When a driver ran a light and totalled my car, we asked a quality to help find me a car. Not only did they find me the car of my dreams, they assisted me throughout the whole process. Amazing people, amazing help. I would recommend A quality to anyone and everyone. Fantastic experience----thank you so much A quality !!!!!
I have been getting my car serviced at this location for over a year now and every time I go in they are extremely nice, respectful, informative and i get exceptional service on my vehicle. Thank you for always taking care of us!
Took my vehicle in. They fully serviced my vehicle in about an hour. Jeff called and when I went in a few minutes later, all I had to do was sign my name. Very courteod, efficient and qui k. As an older, single woman I don't often get that type of treatment.
by John & Rebekah Mulquin from Albuquerque, NM
September 26, 2018
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all. The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.
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