The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Friendly, professional service that started with Barry when I dropped the car off and continued with Kelli, the service consultant, who kept me updated on progress. This dealership really goes the extra mile to make the task of having your car serviced a pleasant one.
After a poor experience at a dealership in Maine, I made the 2 hour and 15 minute drive to Laconia and Irwin’s to look at a Certified Pre-Owned Prius. My experience was outstanding and the prices were surprising in a good way. I ended up with far more car for almost $2,000 less than I would have paid here in Maine. I HIGHLY recommend making the drive, not only is it a beautiful drive, it’s also totally worth the buying experience.
It is refreshing to know that not only does the dealership offer the best pricing around, but also has knowledgeable sales staff like Josh Beachum and Michelle Whitney to step you through the process. I am very pleased and excited about owning our new RAV4 !
Bill & Diana York
I LOVE the Irwin group! When i thought i was stuck in My old car, and lost all hope with finding a new to me car, Erik Faro restored my hope! I’ve never seen a person work so hard for me to give me the satisfaction i wanted. When all other places gave me the run around and denied me, Erik got me approved and made the buying process a dream! Other dealers I’ve sat there for over 4 hours.... i was literally there about an hour and everything was done. I want to thank Erik for everything he did for me. If i ever need another vehicle I’ll be going to Irwin’s for sure! Totally worth the 2 hour drive!
Very satisfied!!! Customer Service and shopping experience was well worth my time. Very grateful for a simple deal and a simple transaction. Great personnel throughout the entire company. Thanks dudes!!!!!
We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision. We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.
I always expect and receive excellent service at this facility! However....I was disappointed that after a new battery change out.....the corrosive material was left behind on the battery platform and car frame.
I will continue to do my service business with McFarland!!
The new building itself is beautiful and the service is wonderful. They have friendly salesmen, hardworking and knowledgeable service technicians, and just a great staff in general. They also do an amazing job on their detail jobs!
Just wanted to leave a quick note that the end result of my dealings with Leavitt Auto were more positive than my initial dealings were. Bob made a sincere effort to right his wrongs, and though overall it was not the best experience I've had...it wasn't the worst, and it ended on a positive note. It's too bad things weren't handled this way from the beginning, but everyone has a bad day. I would give the guy a second chance...
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Love our new F150. The staff at Best was great to deal with. Thanks to Kyle once again. It's obvious why you're one of the top Ford salesman in the country. ¿
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