Used Ford Flex for Sale in Cleveland, OH

Fast friendly quick follow up. Was easy to work with. Would recommend.

half car half van very good all around vehicle.plus it is awd and that really helps in our area.Gas mileage is not too good.All in all I really like it.

Thank You Spitzer for an easy and comfortable experience. I would highly recommend Spitzer Motor City for purchasing a new or used vehicle. The Salesman and Service department are very professional and people friendly. I dealt with Melissa (The Ohio Car Girl) Granke with the purchase of my new 2016 Jeep Cherokee . She was very polite and was able to answer all questions provided. The dealership was able to get exactly what I was looking for and keeping it with in my budget. I have never had a better and more comfortable experience with a dealership. This is my second vehicle purchased through Spitzer and every time gets better. I will recommend Spitzer to all my friends and family.

Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!

I didn’t purchase my 2013 Mustang GT from this dealer yet they treated me as if I had. My Mustang currently has only 5000 miles. It has only been caught in a light rain one time, it’s very clean. For those reasons I was very concerned that they handle the car carefully and they didn’t disappoint me.

This is my fifth Ford Flex. It is one of the most comfortable cars I have ever owned. Talk about room, it seats 7 people and still has room for luggage. Good gas mileage for such a large car. It isn’ the fastest car on the market but you don’t buy it for speed. I take it to Florida (1,600) miles one way, and it is very comfortable. The rumor is that this is the last year Ford is making it. Don’t know what I will get next.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Bought it because I wanted to accommodate 7 comfortably. Plenty of cargo space. Mileage not great, but comparable to or better than other cars in its class. 25+ mpg on highway. I don't trust Chrysler Corp products after being burned several times by their shoddy mechanicals and paint jobs. Trying a US car again after years of satisfaction with Toyota Avalons. I hope my trust is well-placed.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Roomy and comfortable plus several great features that make this car great for family and long trips. We own a 2014 and love the car, just looking for a newer model and fewer miles on it.

I love it! It has everything I was looking for! It's Beautiful inside & out. Rides super smooth and my fiance & family loves it too!

OVERJOYED WITH OUR BUYING EXPERIENCE....WOULD RECOMMEND HIGHLY...CALL JOE ANYTIME

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

After visiting the auto show I had a Mustang convertible on my short list so I visited Montrose Ford for a test drive. I met Will Sutton who went over all the bells and whistles of my new love interest and we went out for a test drive. Any question I had about this car, Will had the answer. I took the time (very little) to look at other models but returned later that week and had the car ordered in less than 20 minutes. I was told 4-6 weeks for delivery but I picked it up 9 weeks to the day after it was ordered - I don't fault the dealership, they have no control over the factory. Will kept me informed by tracking the VIN once assigned and he didn't seem to mind the crazy person texting him periodically to ask if a rogue Mustang showed up. I would have gotten a discount through my credit card company if I used a differnt dealership however that wasn't an option. Will worked on the price to make it comparable and still without a hint of pressure to buy. Will is so knowledgeable he made the whole process easy. When I arrived to take the new addition home Will was there to go over every feature and he made sure I could use everything properly. I had such a good experience I would recommend Will and Montrose Ford without hesitation.

The 2019 Ford Flex is very roomy. Got mine with the vist roof . It is awesome! Should keep the grand-kids from getting car sick because it just opens up the whole vehicle, even the third row. It has so many really neat gadgets. the fact that it parks itself is my favorite. The Flex really handles nice & the safety features are wonderful. Alerts you if you are getting too close to the vehicle in front of you. It is the most comfortable vehicle I ever owned.

I was nervous about going to a big dealership, but it was better than I could have expected. I brought along my boyfriend who has purchased a few cars before, and is a corporate finance major, so I felt confident in his opinion and ability to help me make the best deal I could. Our saleman, Mark Perry, was absolutely wonderful. He had a calm, friendly and open demeanor. He was helpful but never pushy and very straightforward. Overall I would rate the experience 10/10.

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

I was in the market for a used Kia Optima and found one at Ron Marhofer in Cuyahoga Falls, Ohio that was priced well below market. Lonnie Murdoch was quick to respond to my inquiry on Car Gurus. He was very knowledgeable about the vehicle and was extremely helpful in responding to my questions. This dealership's philosophy is upfront and honest dealing, no pressure and no haggle which made my car buying experience easy and pleasant. I would strongly recommend giving this dealership a try...the drive is well worth it.

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.

the ford flex sel is one of the best suvs made..buy one you wont be disappointed..lots of features,navigation,leather and a whole lot more.best ride..awesome looking suv turns heads.

I had a good experience with this dealer. Unfortunately wasn't able to get financing w/o down payment but that's not their fault. Kyle was very easy to work with and didn't pressure at all.

This is a great all around vehicle. My was was not crazy about the exterior look but once she got in it she loved it. This vehicle can fit everything and go anywhere.

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

I went here recently to test drive a vehicle that I wanted to see the style of it, also to make sure whether it would be roomy enough for my family. I had no intentions of getting this vehicle due to a bad experience at a different dealership, that same day earlier that morning. I was greeted by a man named Lonnie. He was full of smiles wanting to know what he could help me with. I thought to myself that I just didn't have the patience for this, but told him that I wanted to test drive a vehicle. He got the keys and we drove around. While driving around he tried to sell me on some of the features, but I stopped him stating that I just wanted to see if the style and size would work for what I was looking for. I felt bad like I was being rude to him, so I explained how my morning was with the other dealership and explained why I felt I wouldn't be able to get this vehicle since it was much newer and way nicer, but just wanted to get an idea of what I should look at for my family. After listening to me vent, he apologized. I told him there was no reason for him to apologize since that had nothing to do with him. He went on to tell me that is one of the many reasons as to why he works where he does. That he enjoys his job because it is not just a business, but a family with different philosophies than most other dealerships. His statement made me smile and feel a little better, so when we got back to the dealership, I told him that I would go ahead and try for it, even though I didn't have any high hopes. Watching as he was doing the paperwork and as his manager (Doug) then a financial tech (George) came over to help, seeing the communication, the guidance and training, the teamwork..it was completely different than the dealership from earlier that morning. It made me relax more and believe Lonnie's words that not everyone does things like we do. It made me feel like I made the right choice to come into this dealership. Granted I still didn't have any hopes to get the vehicle, but some of the tension was definitely lifted from my shoulders. It was now after closing hours and I started to feel bad that I was keeping these guys at work, when they could have gone home, but they stated that they stay until they have taken care of each and every person that is there, regardless of timing. It just gave me the kind of, I am important feeling, if that makes sense. A little later the financial man, George, came back over to tell me that he had good news and bad news. I was of course thinking that the news he was about to say was that I needed to have a crazy large amount for a down payment or that there was just no way that I could get this. I was prepared to hear it so I told him to go ahead and give me the bad news...he says "the bad news was that the banks were closed, so they can't finish the paperwork until Monday, which means I couldn't have the keys until Monday, but the good new was that it was mine and wanted to know what time I could come pick it up". I had to double look and make sure whether I heard him correctly. With tears of joy, I immediately stood up and hugged all 3 men, thanking them. My morning started bad that day, but going to that dealership that evening was completely well worth it!! On Monday, I went back and was greeted by name, which also showed me the friendliness they provide to their customers. Lonnie was very helpful throughout the finishing signatures. He even had to tease before handing me the keys..."that the vehicle was still on the lot" silly guy, but it made me smile. I would highly recommend anyone to go to this dealership. Their integrity, friendliness, teamwork, laughter, and family oriented attitude is why I am now a customer for life!!!! My salesman will always be Lonnie, as long as he is there!!!! Thank you for all your help :)

Michael Baldwin was our sales guy. Coolest guy on the planet. We bought a 2007 Nissan Altima for my little brother who knows nothing aboout cars. He was patient with all of his questions and did not pressure us at all. Made it a great first expierence for him. Rob was our finance guy. He may also be the coolest guy on the planet. I'm gonna flip a coin. Mike won. I feel like we should do best out of 3. Rob won that one. This is crazy! You know what. I'm not flipping again. It's a tie. Thanks guys be back for the next one!

We replaced our 2009 Flex with a 2017 Flex. We have loved our 2 Flex’s and are very pleased with the updates to the vehicle in the 8 years between models.

Great place to buy a car! Trustworthy and honest! Highly recommendable and stop in and see Julie, she’s the best! You won’t be disappointed shopping here

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.

I keep coming here for service on 2004 explorer. The staff is very friendly and helpful. When they find something wrong they tell me about it and how much it would cost for them to do it without using pressure or scare tactics like the dealer I bought the car from would.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

The staff, which includes Kyle, Todd, Brian, Brandon, Ed, and manager Chad Whitacre are exceptional. They possess an urgent calm, which is so rare in other dealership service centers. They are quick to evaluate and communicate options and resolutions for every issue, and their personal follow up to the customer's satisfaction is unparalleled. I cannot imagine going to any other dealership for purchases and/or service for my family's vehicles.

I love how roomy it is. There a lot of options that I haven't even learned yet. I am so excited to drive this car.

Efficient service, and not a big push to take care of more service, just a casual mention of things to watch.

The Ford Flex is an under appreciated vehicle, it fits so many needs for us. The head room, large seats, extra leg room, storage space and durability made this a no brainer for us. We really hope Ford reconsiders this vehicle and markets it properly. The Flex is a Great Vehicle.