Used 2016 Ford Focus for Sale in Charlotte, NC

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

The shopping experience was easy and stress free I would shop there again

I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.

I just bought this car it's fuel efficient and smooth ride makes it a great car also very comfortable plus very good looks and has plenty of get up and go

Love the car but noticed it misses a bit right after I bought it. Later learned there was a recall on the fuel system and a lot of people have complained the recall "fix" didn't fix it. I would probably not buy this car again in the future. Research to make sure this issue isn't on the year you are considering.

The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.

I own a 2005 Mustang and an 03 Ranger. I needed economy and reliability for most of my transportation. I rented many compacts when traveling east, I liked the Focus but didn't care for the automatic tranny. All the competitors were the same. Auto tranny just not comfortable. Test drove a used 2016 Focus with 5 speed... PERFECT! I bought it that day, love it, love it. Proud addition to my Ford Family! 38-40 mpg hiway...Now you're talking!!

Excellent experience. Because of Chad Wagner's professionalism, I will be considering Sabates Ford for a new vehicle when my lease is up in December, 2018.

I did not expect to be able to afford something this awesome. It has everything I was looking for in a car. It has Bluetooth sync, a backup cam, two usb ports, a cd player, and so much more that I'm still learning.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

I have the SE hatch back model with 17" wheels and tires it looks great and runs like a champ good on gas and is extremely comfortable to drive even on longer rides

MR Robert Mack was a super kind salesman. He meet us in the parking lot with such pleasure as if we we're best friends. He went out of his was to make our buying experience a pleasure no hassle at all. we have went to many dealerships but MR Mack was by far the nicest of them all. he made sure we didn't need anything to eat or drink. we are so glad we came to Keith Hawthorne Ford. I would give MR Mack salesman of the year. He was the most honest salesman that i have ever done business with. We're so glad we made the drive which we live in Calhoun county ST Matthews SC. I would like to thank everyone at Keith Hawthorne Ford for making our purchase easy and hassle free.

This car was bought for my daughter, it is roomy but yet easy to drive and with the back up display easy to park LOL. The gas mileage is terrific and the ride is comfortable. Great car.

Picture it: Sicily, 1918. Who begins a review with a Golden Girls reference? Me. That???s who. It???s an age reference so that the reader knows I???m a (mostly) adult person who is old enough to remember those kooky gals on the t.v that wasn???t flat. Or, I could be a 25 year old man-child living in my parents??? basement binge-watching ???80s re-runs while lounging on a 1970s couch carelessly eating stale Cheetos and wondering what shall become of my life. But The Facts of Life are on next so life goals don???t particularly matter right now. It???s the internet so you don???t know. You???re just going to have to trust me that I???m not the guy on the couch and I???m pretty o.k. at this adulting thing. But you know what matters right now, my dear readers? Being able to purchase a car from a good dealership. Well, that doesn???t really apply to the aforementioned guy on the couch because he needs to learn that you take the good, you take the bad, you take them both and there you have, the facts of life. Speaking of good, Gastonia Dodge is good. Like Friday night pizza and a pint of ice cream while watching Dateline in your jammies good. That means it was really good. From the moment I spoke to Sam I felt like I was more than just a potential sale; more than just dollar signs. I had a budget and needed a reliable used car to sell all my meth. What? Just checking to see if you???re still reading this. I needed a reliable used car to transport me to and fro my responsible and legal job. And to take my miniature primate (child) to school, the park, and various other places children frequent. Sam was personable and genuine. I had visited another dealership the day before and I walked away ashamed and embarrassed of myself and my budget and my fly wasn???t even down nor did I have toilet paper dangling precariously from my foot. I wasn???t treated like a person, I was nothing. But not here. Sam treated me with respect and there was an air of friendliness throughout the entire dealership; it hung in the air like a crisp Lysol scent from a freshly cleaned bathroom. Speaking of bathrooms, you shan???t be treated like fecal matter at this dealership. Sam took the time to listen. Everything about him was genuine from the second he answered the phone until I drove away in my beautiful Jeep. He knew I am a struggling single mother with a budget and he cared. His humor is a wonderful gift and he helped me feel quite at home in the dealership. I imagine if I had friends it would be very much like my time at the dealership. The atmosphere itself is soothing from the warmth of the carpet to the spike of Sam???s hair. All employees there were genuinely friendly. I am repeatedly using the term ???genuine??? because none of the employees were fake like my breasts. What? There you are, you???re still with me. Brad, the finance paperwork man (that???s a technical term) was wonderful as well. The beautiful thing about Brad is that he doesn???t cowpoop. He tells you exactly what the numbers mean and why they are there. Underneath his dealership-issued polo beats a heart of non-cowpoop gold. And so I say to you, my dear readers who are not watching The Facts of Life right now, if you are in the market for a vehicle please consider going to Gastonia Dodge. Sam and Brad were the absolute best and I am so happy. I never thought I could ever own a car that wasn???t around before the invention of the McRib. And now I do. Thank you so much, Sam and Brad.

This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.

i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.

The buying process was great. I enjoyed working with everyone at the location. Eric, Jeff, Jim all made every effort to make me feel like a valued customer. And I feel like I got a great price!

The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!

Carmax has been the most amazing shopping for a car! My whole encounter with everyone, well their are no words but simply "Outstanding Service" I have shared this with so many people. I wish you the best with the best sales person ever Ms. Shama. An awesome sales person who really cares about the customer. Thanks to the Carmax Team

The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier

This car fits perfectly for my needs; it is fun to drive and handles very well. I love the design and comfort of the interior and the SE package makes the exterior very appealing.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.

I have always trusted the Town & Country service department. They do excellent work and are diligent when faced with a difficult service diagnosis. They spent months tracking down a problem with my son's car, found the issue, and charged me a reasonable amount. Bill Worthington is always up front with what needs to be addressed right away and what is coming up in the future.

I have only had the car one week so far, but I am pleased with how the car handles. I was looking for a car with great gas mileage so I am hoping this car will do that for me. Comfortable to drive.

Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

The shopping experience was easy and stress free I would shop there again

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.