Our interactions with the sales associate and dealership staff was very professional. The dealership gave us a fair price for our new vehicle purchase and for our trade in.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
Most reliable car i've owned
by jesstk from ithaca new york
January 3, 2019
i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.
I had no problems , my salesman was wonderful ! I have purchased 2 cars in the last three years at Baker and am very pleased and will continue shopping here.
I have the German made 3 cyl turbo
by Ford fan from Monroe NJ
November 29, 2018
It’s a great car I put 100,000 miles on it in my first two years. I got 40 mpg average and 47 on the highway. Ford never advertised the car maybe because it only came as a stick. Have had no problems only maintance
Long wait I had near by errands but had to wait 65 minutes before they got my car in for an oil change. It would have helped me to be on a customer waiting list ran errands then got back to do my oil change. Consider a customer wait list please..
The ford focus 2012 is the most comfortable car i
by Codm from Philadelphia,pa
November 2, 2018
The 2012 ford focus is very comfortable car mid size, it has lot off space in the trunk very good average on mile per gallon.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
Best car so far!
by DeadmnDrivin from Toledo,Ohio
January 2, 2019
Kick xxx interior , really impressed the gas mpg seems to be right on with msmpg so thats a plus touch screen is big and easy , heat get super hot! lol just a joy to drive!
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
My 2011 Ford Focus is been reliable.......
by Floyd 84 from Kansas city mo
December 9, 2018
I traded my 2008 Toyota Corolla for This 2011 Ford focus this car has been wonderful great gas mileage I love the sync system and the Amber lighting it looks sporty I have the SES Edition heated seats a sunroof heated mirrors never had a little loaded car like this very surprised of the reliability of a Ford. Ford you did a great job on this generation Focus.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
Nicest Car I have ever owned
by grandmagotacar from Coalgate
December 31, 2018
I absolutely love this little car! It has so many quality features that I can't believe it is a economy car. I could not be happier with my selection and the value for my money.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
We bought our new commercial vehicle and super exCited. Frori was friendly and super funny. He listened to our needs and helped us with our purchase. Thank you
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
Very pleasant experience. They were very thorough. Jadea and Jamir were friendly and informative. I was able to use a gift certificate of $50 towards my oil change which was great!
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
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