Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
I was looking at the Civics for the last 60 days and going between multiple Honda dealerships. Walked into 1 and left after 30 minutes (still amazed that sales people don't realize that a woman can actually buy a car without a male companion). I started with Maria Almanza in the Internet Sales Dept and got a great eprice on 2 different Civic models. Went in that evening and met with Bill Rieman. Sat in 2 cars and instantly knew which one I wanted. Test drove in the snow and ice that evening and put the deposit down. Came in the next day to finish the transaction.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Had a check engine light come on at 72000 miles. Gjovik took care of it completely under warranty. I didn???t have to do anything.
Perfect Truck for Me
by luke3011 from Salsibury, NC
January 9, 2019
This is the perfect truck for me. I have a 2014 STX Sport. it looks good, has a nice big V8 with plenty of power and the interior room is amazing. I fit 6-guys in the cab with 8 golf bags in the back on a golf trip. Ford did well making the 2014 F-150.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
Fuel efficient truck that uses Flex Fuel.
by Dbryan51 from Chapel Hill, North Carolina
January 14, 2019
The truck was great on gas while still providing the power that Ford F-150's are known for. This truck has been incredible. Also has the ability to use Flex Fuel. Oklahoma Edition as well!
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
Loving this vehicle
by Leann from High Springs, FL
January 2, 2019
Love the room this vehicle allows there is plenty of storage for my work product, and still has room for passengers. Exactly what I was looking for. The car is comfortable with a very nice ride.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
Nice facility. Jeff was very helpful. I was able to get an oil change AND a recall repair at the same time.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
Love this car
by Goligirlga from Atlanta, GA
December 19, 2018
I was skeptical about going hybrid, but this car is so very nice! Smooth, quiet, unbelievable mpg. I'm still shocked how much I love it!!
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
I didnt buy the car but it was low pressure and wonderful Young man (Mario ) He still stays in touch and is still looking for the vehicle I am looking for !
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Just came from The Sherman Dealer to buy a used Promaster... 18k miles window proce $21k, the dealer ended up making up all kinds BS and my total "out the door price" was close to $30k for a scratched up, dented Promaster that was making a sound in the suspension. They ran my credit and started telling me that everyone is declining me (I have good credit) and they would recommend buying a new one so I could get approved... I was going to walk out and a manager chased me down to tell me that one bank finally approved me but the interest will be high and I need a larger down payment. (Monthly payments $499/mo) The manager told me not to run my credit anywhere else because it will void my deal.
I decided to look at Roesch Ford for another opinion. I was greated by Sam Mellenthin and he found me a promaster with the same miles same price, no scratches, proof of maintenance and inspections. My total price was the sticker price plus my taxes... $5k less than the last dealer! He got me approved from the first bank, no hidden charges, no bs upsell. Monthly payments $388/mo He was Knowledgeable about all the different types of work vans and gave me other options and explained what he liked and didn't like about the model that I was buying. Honesty, professionalism and pride in putting the customer first. Buying Roesch Ford was the best car buying experience I've ever had. I have always felt uneasy around car salesman and I'm always looking out for the scams and lies but I can honestly say that I felt completely comfortable with everyone at this dealership!
High value and performance
by Noiz from Jackson, WY
January 8, 2019
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
Always an excellent experience. I have purchased 3 cars from the Roesch family dealerships. I always feel like I have gotten a great deal & excellent help.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
Worked with Jay. Great salesman. Very knowledgeable. Got a great deal. You have to see Jay if you need a car. Best salesman I ever worked everything go smoothly. Will be back to see Jay for my next car. Also Ryan the new car manager helped make it easy to buy.merm
by PG from Roseville, CA
December 10, 2018
It’s large and powerful. Holds a lot of cargo and people. I like the auto stepside and the sound system. It’s been a reliable car.
I recently had the privilege of dealing with Roesch Ford in Bensinville and my salesperson Nick Petrasz. I purchased a 2015 platinum F150 truck . Nick worked hard to get the price I was willing to pay and even after purchasing this vehicle he went above and beyond to make sure I was completely satisfied and knew everything I needed to know on the options this truck has . It’s been 2weeks now since purchase and to this day he still calls and sends e mail to make sure I’m satisfied . There is no high pressure selling at that dealership also ! Thank you Nick And Roesch Ford !!!!!
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
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