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Used Ford Focus for Sale in Willowbrook, IL

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Used

2014 Ford Focus SE

87,012 mi.
$6,471
FAIR PRICE
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Advantage Chevrolet
() -
(888) 556-0334
4.4 (1742 reviews)
4 mi. from 60527
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Advantage Chevrolet Review
Great experience - 3rd car here,
by Timb0623 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1742 reviews)
This is the 3rd vehicle I have bought from this dealership and the third vehicle I bought from the salesman Joshua Miller. 1. Josh is a very friendly guy and will always try to get you a good deal on what ever you are trying to buy; as he did for the 3 cars he sold me. 2. the dealership usually always has deals going on and are always willing to make time to help you with a sale and find a affordable car. 3. Dennis Reilly is the finance guy that help me out on my third vehicle (2018 Malibu) he was very helpful and was able to get me a even better deal I originally had before I went in to sign papers. All together it is a good dealership and good people and I would say I had a great overall experience. will purchase my next car from this place.
2014 Ford Focus SE Review
Recall the transmission
by Slclee from Herriman utah
April 18, 2019
5
I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last
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Used

2015 Ford Focus SE

71,080 mi.
$9,573
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Zeigler Chrysler Dodge Jeep Ram of Downers Grove
() -
(866) 906-2874
4.5 (269 reviews)
6 mi. from 60527
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Zeigler Chrysler Dodge Jeep Ram of Downers Grove Review
Awesome Service
by TallCoolOne from Naperville
December 3, 2018
5 5 5 5 5 4.5 (269 reviews)
Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.
2015 Ford Focus SE Review
Excellent car to drive.
by John from Notre Dame, IN
April 30, 2019
5
This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.
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Used

2016 Ford Focus SE

45,710 mi.
$10,477
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Castle Chevrolet of Villa Park
() -
(630) 592-4214
3.9 (1081 reviews)
7 mi. from 60527
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Castle Chevrolet of Villa Park Review
10/10
by cadillac12344 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.9 (1081 reviews)
Just purchased a 2014 Cadillac ATS from Castle. Andino, you are amazing and I couldn???t have had a better experience. You made it an exciting and easy process. You bent over backwards for us and I am just so so excited. I don???t have enough thank you's for everything that you did for us. We love ya!
2016 Ford Focus SE Review
This car is exactly what I wanted for my budget!
by Susan from Philadelphia Pa
May 13, 2019
5
I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.
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Used

2018 Ford Focus SE

11,151 mi.
$13,598
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Hawk Ford of Oak Lawn
() -
(708) 572-7384
4.6 (2322 reviews)
8 mi. from 60527
Authorized Ford Dealer
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Hawk Ford of Oak Lawn Review
Recent service at Hawk Ford of Oak Lawn
by Theresa Nichols from Chicago, IL
December 3, 2018
5 5 5 5 5 4.6 (2322 reviews)
I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.
2018 Ford Focus SE Review
Beautiful car
by Kamela207 from Lancaster PA
May 7, 2019
5
Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.
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Used

2014 Ford Focus SE

74,647 mi.
$6,888
GREAT DEAL $615 Under
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Elite Car Outlet
() -
(630) 381-4320
5 (1 reviews)
10 mi. from 60527
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2014 Ford Focus SE Review
First major car purchase
by Zach from Atlanta, GA
March 4, 2019
5
I have owned a handful of well used cars and one truck so this is the newest car I have owned. Just bought this car 2 days ago and my girlfriend and I love it. Pretty powerful, amazing gas milage, sound system even in the SE package is amazing. Pretty comfortable to and from work. Small but roomy. Plenty of storage, and I love Fords new chime when the door opens.
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Used

2015 Ford Focus SE

89,889 mi.
$8,990
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Joe Rizza Ford Lincoln
() -
(888) 910-4290
4.6 (2979 reviews)
12 mi. from 60527
Authorized Ford Dealer
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Joe Rizza Ford Lincoln Review
Smooth purchase
by DEMEESTER78 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.6 (2979 reviews)
Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon
2015 Ford Focus SE Review
Such a great and reliable car. Love my Ford!
by Carrie's Ford from Denver, Co.
April 24, 2019
5
Sporty and safe... even my kids think it's cool! I'm very happy with my new car. I am glad I got a car that was leased for only 3 years. Great value, low mileage and such a great overall value!
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Used

2012 Ford Focus SE

52,660 mi.
$7,999
FAIR PRICE
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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My Choice Motors of Elmhurst
() -
(331) 826-0140
4.7 (58 reviews)
12 mi. from 60527
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My Choice Motors of Elmhurst Review
I called on a used van
by John Price from Slidell Louisiana
November 6, 2018
5 5 5 5 5 4.7 (58 reviews)
I called about a vehicle and they were extremely prompt and informative right off the bat however I found out the next day that the vehicle was already sold and I thank them for their service
2012 Ford Focus SE Review
Most Reliable Car I've Owned To This Day!
by AVLtourist123 from Asheville
April 15, 2019
5
This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.
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Used

2014 Ford Focus S

92,625 mi.
$5,995
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: FWD
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New Wheels
() -
(630) 984-4222
5 (4 reviews)
12 mi. from 60527
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2014 Ford Focus S Review
My First Used Car ever, and the most reliable!
by jordantps from Woodbury, NY
February 23, 2019
5
At 61 years of age, after always having bought brand-new cars, I decided to purchase a used car. I did a lot of researching and shopping, and I bought a 2014 Ford Focus SE. It turned out to be the best deal I have ever made. The car is fun to drive, very economical (34/37 MPG), and, best of all, very reliable. I truly recommend.
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Used

2014 Ford Focus SE

78,119 mi.
$7,495
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Drive Motors
() -
(708) 377-6489
4.4 (9 reviews)
13 mi. from 60527
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Drive Motors Review
GREAT CARS! GREAT STAFF!
by JO from GRIFFITH, IN
December 3, 2018
5 5 5 5 5 4.4 (9 reviews)
Drive Motors exceeded my expectations in every aspect of my new automobile purchase! They were professional, patient, honest, and reliable. I love my new car, and I truly thank Ralph and Jay for making it a smooth and seamless process!
2014 Ford Focus SE Review
Sporty, economical, comfortable, and FUN to drive!
by LuvMyFocusTitanium from Cincinnati, OH
April 23, 2019
5
I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.
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Used

2013 Ford Focus SE

69,281 mi.
$6,997
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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McGrath City Hyundai
() -
(888) 693-5992
4.7 (2601 reviews)
13 mi. from 60527
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McGrath City Hyundai Review
Exceeding customer service
by DaisyV53 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.7 (2601 reviews)
Happy 😍 Friday ! On May 29th 2017, I was out shopping around to purchase/lease a car, I went to a couple of places & I was not really happy with the results. I decided to go home, & just give it up for the day. Then, as we were driving I thought, Hyundai is not far from home let's try one more place . Well, I'm very happy & pleased with my decision, because not only did I meet some really nice people, but Marcus Lozano the person I dealt with, was amazing & incredibly nice, very helpful, & he really did a good job explaining details of the vehicles to me, but mainly his demeanor was the deciding factor for me to get the car I know it's a business, but the main thing was Mr. Lozano's attitude & his ways of dealing with me were very friendly, and yet his professionalism was awesome. From 1-10 I have to say my entire experience with him was definitely a 10. I will definitely keep your dealer & Marcus in mind for future reference to others. Have a blessed day.
2013 Ford Focus SE Review
Best MPG on a car I have ever had!
by Madison from Maysville Ga
April 29, 2019
5
I love it! It drives great, it get great gas mileage, and it looks really sharp going down the road. It also has a lot of trunk space for such a small car.
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Used

2013 Ford Focus SE

87,766 mi.
$8,988
FAIR PRICE
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Windy City Motors
() -
(773) 466-8914
4.8 (767 reviews)
15 mi. from 60527
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Windy City Motors Review
Great Experience
by T from T
December 3, 2018
5 5 5 5 5 4.8 (767 reviews)
My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.
2013 Ford Focus SE Review
having small issues here and there
by sweylo from St.Cloud
May 12, 2019
3
This car is very helpful at driving to work. it is easy to drive, good on gas, easy to take care, and fixing. I like its performance.
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Used

2014 Ford Focus SE

45,270 mi.
$8,995
GOOD DEAL
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Silver Auto Sales Inc.
() -
(815) 534-1275
3.8 (68 reviews)
19 mi. from 60527
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Silver Auto Sales Inc. Review
Wheel bearing on my Acadia
by Linda McNeel from Mokena,Il
December 3, 2018
5 5 5 5 5 3.8 (68 reviews)
I would like to send a big THANK YOU to Chris in the Service Department. We just bought a 2012 ACADIA bought the extended warranty but it did not cover the rear hub bearing because my vehicle is front wheel drive. Chris tried to get them to cover it but they wouldn't. I even called to reason them and they told me that Chris tried they are going to pay for the repair. Silver Auto will get all my repairs because they have staff that stands up the customer. Thanks, Linda
2014 Ford Focus SE Review
Magnificent car all around but worst transmission.
by Rucerba from Long Beach, CA
March 12, 2019
4
We bought a brand new and amazingly good looking inside and out 2014 Focus Titanium. The car was for my wife. She drove test the car. She fell in love and we took it. BIG MISTAKE! I drove it for the first time one week later and realize immediately what a defective dual transmission this car possesses. I think, the best way to describe it is like “having a teenager learning how to drive a standard shift transmission car for the first time”. When you start driving slowly from any stop, the car shakes in a jerky motion six or eight times before shifting. Every speed shift you can “VIOLENTLY” feel it, and occasionally a loud clank can be heard out of nowhere. All of this happens in Auto or Manual mode. In slow or fast speed. Don’t try to pass another vehicle because when you try, the transmission will shift 3 to 4 seconds after you press the accelerator. Three weeks after we acquired it, I took it to the Ford dealer. The technician drove it. The Service Manager drove it, and they both agreed that this transmission is a royal piece of $#!+, BUT, they can’t do anything about it because Ford Motors Co. says IT IS A NORMAL BEHAVIOR IN THIS CAR. They printed what Ford says and gave it to me. In it, acknowledges everything I mentioned but arguing that is perfectly normal. Normal in a car that just came out of the oven? That is BS! We tried to return the darn vehicle and the depreciation in five weeks made it impossible to afford. Now we’re stock with this beautiful car, which, other than the transmission, it is amazing. Sad to see how FMC mocks his customers, and don’t take responsibility. In 2017 we bought our 11th new car. A Chevrolet Malibu LT with dual transmission. Boy! What a difference. One of the best cars we have owned. Imagine that the transmission doesn’t exist. You can’t feel the car shifting at any speed. No more Ford for us.
PRICE DROP
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Used

2018 Ford Focus SE

42,760 mi.
$13,047 $652 price drop!
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Bob Rohrman Schaumburg Kia
() -
(847) 278-0303
4.4 (1160 reviews)
21 mi. from 60527
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Bob Rohrman Schaumburg Kia Review
Mr happy
by Happy from Chicago
November 6, 2018
5 5 5 5 5 4.4 (1160 reviews)
Great place to buy a car, sales staff is great finance knows what they are doing I would recommend to friends .
2018 Ford Focus SE Review
Very awesome vehicle
by GregggJHoeck from Antioch, IL
April 28, 2019
5
This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.
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Used

2013 Ford Focus SE

47,241 mi.
$7,941
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Other / Unknown
  • Drivetrain: FWD
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Volkswagen of Mount Prospect
() -
(847) 305-2376
3.1 (13 reviews)
22 mi. from 60527
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2013 Ford Focus SE Review
Reliable and affordable car!
by Ismael from Lubbock
May 1, 2019
5
This is a solid car! Affordable and great on gas!! It is comfortable and spacious enough for friends and suitcases in the trunk. I will recommend it
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Used

2018 Ford Focus SE

46,183 mi.
$12,750
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Napleton's River Oaks Chrysler Jeep Dodge RAM
() -
(708) 251-0540
4.8 (708 reviews)
22 mi. from 60527
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Napleton's River Oaks Chrysler Jeep Dodge RAM Review
Miracle Worker!
by Richawn L. Randall from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (708 reviews)
My engine on my Dodge 2012 went out and I needed $4500 for repairs. I had already spent $630 for the month for car rentals while my car was down. I still owed $9000 on my car and it had 138,900 miles on it too. I was perplexed in trying to decide should I repair my old vehicle because I didn???t know if it could be traded in with the repairs needed. Adam contacted me because he was made aware of my situation and how much I had been spending for a car rental . I came into the dealetship and we discussed some options. I miraculously got approved at the dealership for a Brand New 2018 Dodge Journey with only 15 miles on it with no money down! My car note is $289 more than what I was originally paying and I have GAP protection too. I no longer have the worries of getting the repairs done or the $9000 that was owed on the car. The dealership took car of everything! God used Adam to perform a miracle and save the day for my family and I! Adam was very kind, considerate, detailed and compassionate while servicing me for this sale! May the blessing and favor of the Lord be with and overtake you and Eric Littleton for what you have done! Sincerely, Mrs. Richawn L. Randall
2018 Ford Focus SE Review
My first new car and I love it!
by G-ma from Mableton, Georgia
May 2, 2019
5
I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.
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Used

2014 Ford Focus SE

40,403 mi.
$9,377
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Jennings Chevy / VW
() -
(847) 850-0256
4.2 (1535 reviews)
22 mi. from 60527
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Jennings Chevy / VW Review
Flew 1/2 way across the country for an excellent experience
by Happywifehappylife from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1535 reviews)
My wife had been looking for a very specific car all over the internet. Finally, she found "the one" at Jennings Chevrolet. I called and talked with Adel and he told me all about it. On his word, we bought1-way plane tickets from Boise, ID to Chicago, took a $50 Uber and arrived at Jennings the next day. Adel had the car all ready for us and it was everything he said that it was. He gave us a discount for the plane tickets, paid for the Uber and made us feel very confident in the purchase. After a 3-day, 1900 mile trip back (by way of Mt. Rushmore), we couldn't be happier! I would fly back to Jennings and do it all over again! Everyone, especially Adel, was fantastic to work with and totally upstanding. Great experience and my wife LOVES her Jazz blue, 2016 Chrysler 300s AWD. (See, I told you she was specific).🛫🙂
2014 Ford Focus SE Review
Extremely Great Car at a Great Price
by CyndiY from Chillicothe, Ohio
February 28, 2019
5
The price was great and the car exceeds my expectations... We were in severe need of a newer, more reliable, vehicle and the car fit the bill perfectly...
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Used

2014 Ford Focus SE

78,611 mi.
$6,934
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Other
  • Int. Color: Black
  • Transmission: Other / Unknown
  • Drivetrain: FWD
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Elgin Kia
() -
(847) 960-5088
4.7 (414 reviews)
25 mi. from 60527
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Elgin Kia Review
GREAT CUSTOMER SERVICE
by NICOLAS URQUIZA from ELGIN
November 5, 2018
5 5 5 5 5 4.7 (414 reviews)
Bought a 2016 KIA Sedona, Victor was my salesman. Great experience and easy process. I recommend to work with Victor and Johnathan. Will buy my next car from them!
2014 Ford Focus SE Review
The most unique transmission i have ever driven.
by Focus Owner from Martinsburg WV
March 5, 2019
4
First off I would just like to say for all of the people complaining about the auto 6spd, this transmission is very unique. Its actually a manual transmission, It has a dry clutch pack and no torque converter. The shifting of the gears and clutch are just automated. I have seen so many complaints about it being shaky taking off from a dead stop but Ford says it's normal. You have to drive this car like a manuel, taking off from a dead stop you cannot baby the throttle. You have to blip the gas and roll into it just like you would in a normal manuel car. Again since it's a automated manuel when you are slowing down it uses engine breaking very effectively I may add. Breaking last seconded the computer disengages clutch so it's in neutral at thw mercy of the breaks. This transmission has adaptive learning so it watches your driving habits. When you baby the throttle consistantly from a dig so many times the computer learns that behavior and that's why the jerkiness happens. You cannot baby this car, for at "automatic" trans it sure is rev happy. My gf will drive it for awhile and it will start doing that bc she babys it. When I get into it I'm trying to drive it how I know it wants driven but its confused bc it knows my gf's driving habits. You can make it learn new habits driving it for awhile it will re-adapt back to you OR from a 10mph roll you pin the pedal to the floor till it hits 100. Everytime I do it the car is so much more peppy afterwards, throttle is more responsive, doesnt shift till abt 4500 instead of 2500, just feels more torquey and it stops the jerkiness it has learned from someone else. This car is a blast to drive once I researched how it likes to be driven, i must say its definitely a one of a kind driving experience. Because of the sophistication of the "automated manuel" transmission, when you buy this car they REALLY REALLY should educated people on how exactly this transmission works!!
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Used

2013 Ford Focus SE

87,574 mi.
$7,490
GOOD DEAL
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Arlington Heights Ford
() -
(847) 503-9276
4.9 (330 reviews)
26 mi. from 60527
Authorized Ford Dealer
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2013 Ford Focus SE Review
Best in class for Rally type drivers
by Focus/Lotus from Tellico Plains, TN
May 16, 2019
4
got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.
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Used

2014 Ford Focus SE

82,334 mi.
$7,933
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Napleton's Palatine Mazda
() -
(847) 230-9062
2.9 (15 reviews)
27 mi. from 60527
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2014 Ford Focus SE Review
Powerful little 4cyl!
by Photopiatx from Ardmore OK
April 2, 2019
5
This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!
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Used

2009 Ford Focus SES

145,903 mi.
$3,987
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Manual
  • Drivetrain: FWD
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Napleton Autowerks Schererville
() -
(219) 227-3833
3.7 (441 reviews)
29 mi. from 60527
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Napleton Autowerks Schererville Review
Excellent Customer Service, Easy Transaction, Fair Price
by copters from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (441 reviews)
Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!
2009 Ford Focus SES Review
I love it!
by Tammy.S from Lafayette Georgia
April 24, 2019
5
I love the comfort and look of this car. It handles the mountains very easily. That is a huge plus where I live. I recommend this car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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