The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Great car for a great price.
by MitchellBadkins from Maumee, Ohio
December 10, 2018
I love it! My Taurus has great mileage, is reliable, and the technology they put in new cars makes the driving experience far more enjoyable and comforting.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
Fast and fun.
by Matt95 from Poplar Grove
November 30, 2018
This car doesnt get as good mpg as I thought it would. Mine got 23 average. But awesome car for the value. Got made fun of alot for racing my "mom car" but that's what makes it a great sleeper. Alot of awesome features and great performance. Highly recommend.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
Most Comfortable and rialable
by Frank007 from Kingston, MA
November 29, 2018
This car is beautiful smooth ride and performance, strong engine and Execrations. Well built and worth every penny. I am very happy with it indeed.
Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I think I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer
by Casper47 from Mid Michigan
August 26, 2018
I own two 2007 Taurus. One SEL and one SE. Both have rusted through the passenger side floor board. Both have been very dependable and decent fuel mileage and relative comfort considering the size. Based on the rust factor I would not purchase another and would advise anyone looking to purchase one to look under the car at the floorboard from under the car and see if it is rusted. My SE I had to place a 14 inch square piece of plexiglass under the carpet to help keep rain water from splashing through the carpet if I hit a puddle of water.
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
POWERFUL, DEPENDABLE AND VERY STYLISH
by PFRANKIE from PINELLAS PARK, FL
January 9, 2019
THIS IS THE SECOND SHO THAT I HAVE OWNED. AFTER THREE YEARS OF OWNING THE FIRST SHO, I HAD TO HAVE ANOTHER ONE.
IT GETS A LOT OF LOOKS!
Straightforward relaxed process. Fair prices. Great buying experience.
The Taurus is a road warrior
by Retiredguy from Clarkston, MI
October 23, 2018
I've owned a number of different versions of the Taurus over the years and found them to be a very reliable car. When I was working, I'd put on 40,000+ miles per year, and every one held up great.
I just bought a Taurus SHO from Varsity Ford in Ann Arbor. Jim Dimic was great to work with - a stress free transaction. Highly recommend Jim and Varsity Ford.
As for the SHO - it has a ton of power, handles well, and the ride is firm enough without being too stiff.
Alicia Thomas and her support staff provided an outstanding car buying experience for my wife and I. They were knowledgeable, kind, low/no pressure and fair with pricing. Alicia really brought the small town touch to a big city dealership. Thank you.
Powerful yet very smooth
by Eddie233 from Bellwood, IL
July 16, 2018
I purchased an all white 2016 Ford Taurus for below market value. It's a great car, handles amazing and the engine is very strong and the car itself is quiet and smooth on the road
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
Cheap to own
by 2005 Taurus from Vancouver, bc
October 1, 2018
I’m the 2nd owner, previous owner keep in good shape, so I only spend a little $ to keep it running. Oil change frequently is the key to keep it well. My car is ohv engine so no time belt replace needed.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
We love this car.
by email@example.com from Grayville
December 28, 2018
Iove otr car it has been the safest most efficient reliable and stylish vehicle I have ever owned. And other than a few problems it was a god sent.I work an hour away from my job and it has made through impossible times
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
Best Ford sedan I ever owned. '17 Ford Taurus SHO
by SHOCAR from Honolulu, Hawaii
January 1, 2019
Great road handling, fast, roomy, huge trunk, awesome interior and exterior designs, great sound system, great looking wheels, what else can I say about this Ford model?!?!?
Even though I didn't eventually buy a car, the salesman (Reggie) was very knowledgeable, no-pressure, and honest. I'd definitely consider buying a car there in the future.
Bought used definately satisfied nice upgrade
by Karhardt from Oxford WI
November 27, 2018
Car sits higher than most which is great for vusability lots of power and great visability. Back seats are raised so passengers can see better very comfortable ride. Weird placement of trunk latch button though.
My family and I have purchased 9 cars from Four Guys Auto. They have always sold us good quality cars. But, above that they have always been honest and trustworthy. They have gone above and beyond the listed warranty. When purchasing a vehicle, they have always been straight forward about the pros and cons of the vehicle. If they vehicle was expensive to work on, they would tell us. If the vehicle got bad gas mileage, they would tell us. If there was anything wrong the vehicle, they would tell us. Over the years, they have become family. I think that's because they never once tried to "sell" us a car. They are simply good at what they do, and have a passion for what they do. Places like Four Guys Auto are hard to find. Support a local, family owned business.
I love this car
by Sandyc from Indianapolis In
January 5, 2019
This car has been way more than I ever expected and more we have been all over the country in it and no problems, it the best
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
Reliable but didn’t have that wow factor.
August 1, 2018
Car was lackluster. Just needs a bit more style.
Pick up was good and vehicle was solid. Just seemed like a retirement vehicle.
We have purchased 5 vehicles from Cassill Motors, and have NEVER had a problem with the vehicles OR the service.
All the repair work has been excellent.
Cassill really does back their work.
They DO what they SAY they will do, and if the repair isn't right, they MAKE IT right.......
The whole operation is outstanding, and I wouldn't hesitate to recommend them to anybody......
Great bunch of people....
Very reliable vehicle
by Katielady from Albrightsville, PA
July 22, 2018
This vehicle is very spacious, comfortable and reliable. It performs well on the roads and is a satisfying ride. I love how the trunk space is very large and this is a great vehicle for long trips given the amount of space there is in this vehicle.
We have bought several vehicles from Cassill Motors over the years. Each and every time they listened to what we wanted. If they didn't have what we were looking for at the time, they kept in touch like they said they would for when what we were looking for was coming in.
There's no gimmicks or "sign here if this deal will work for you" like some other dealers do. We've always been treated with respect with no run around. The sales experience is AWESOME! We've never felt like a number or just a sale to sell a car. They are there to take care of you for as long as you want.
The service experience is just as good as the sales experience. They keep you informed along the way and make sure you're apart of the process. I've never thought twice about taking our vehicles there because they've always taken care of us and everyone else I know that goes there.
Super reliable & extra clean
by Nikki from Houston, TX
October 16, 2018
Ford is The BEST, especially here in Texas!!!! I absolutely love my car! My friends are now interested in purchasing one. Hopefully by the time income tax arrived they’ll be ready to purchase one
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