The sales person I worked with was very understanding of my limited budget. They were very willing to work with me and gave me a very good deal on the car I was interested in. The sale went smoothly and quickly.
Bought a 03 GMC Sierra from chandler, I’ll be honest not a huge fan of dealerships but I will be buying our vehicles from there from now on. He bent over backwards for me, now going in understand your not buying a new truck they are used, so of course there were a couple issues that chandler and I discussed not only did he take care of them he did so without flinching. This is a great place to buy a vehicle, like I said before they are gunna be used cars so knowing that if something’s wrong ask, he never heaistated to give me what I requested no I did pay a little over my cash down price but that was because I wanted a certain brand and tread pattern, he covered 3/4 of it no issues at all. I will be back they are a great place
Would highly recommend this dealership if your in the market for a new vehicle. We traded in our older car and bought a new one. The car buying process was flawless. My husband was able to do most of the paperwork and such via email. We worked with Mike Helmer and he explained everything in great details mad was awesome to work with. I would suggest him and this deslship to anyone looking for buy.
Update: after reading their response to my review I chose to go back and trade the terrain in. As they stated I was given a pretty good trade in, though Im still a bit hung up that I took it back just a hundred miles or so outside the warranty when the oil burning issue was noticed and Randy claimed that he wasn't worried about the 100-200 miles I was over, leaveing me to believe he would have the engine fixed. But either way in the end I traded the terrain in toward a 2010 traverse which I am happy with, I'm just disappointed I had to carry almost $2000 over from the difference of the value/trade in on the terrain, but now I'm happily in the traverse. Now 200 miles after purchasing the traverse the power steering quit working, BUT I'm now in contact with BRENT who happily sent me to the garage and said the repairs will be taken care of and I am back in the same position I was when I purchased my first car from them years ago, I'm receiving the same great customer service I expected when I returned to purchase my 2nd vehicle from them. I hope this situation will be better from here on out.
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
It was such a pleasure to meet with Kim. It’s so refreshing to work with someone who has such a straight forward personal style. She was in touch with us on our quest to find the perfect vehicle throughout our search. Go talk to Kim!
We had an excellent experience with McDonald Ford! Everyone was so nice and helpful. We will definitely recommend this dealership to our friends and family.
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