Helped us when no one else would
December 3, 2018
The staff at Brooklyn Mitsubishi helped us secure financing when no one else would, and they got us the car we wanted. Although we were there all day (literally), Luis, the sales rep, never left our side and waited with us instead of going off to do his own thing. He sat with us for several hours and helped us pass the time while we waited for approval despite the odds not being in our favor. Overall, the staff was honest about what the bank would and would not approve and spent at least 2 hours showing us cars in 3 different locations to make sure we would be happy with our decision. They were patient when we said no to every car they showed us and wouldn???t budge from what we wanted, even though it was a stretch. They went out of their way to help, no matter how long it took. Other pros: I heard at least 4 languages being spoken, so it???s a multilingual dealership, which is nice. They work with a lot of banks, according to their signage. Parking is no issue. They have a warehouse full of luxury cars. Ferrari, Maserati, etc. are all available used but in immaculate condition and for way less than MSRP, obviously. Cons: It???s cold in there. Bring a jacket or three. Also, be aware that if you apply for financing online and receive an email saying you???re approved for a new or used vehicle pending the receipt of documentation for the bank, it doesn???t mean anything. They didn???t even run your credit. You were just approved to APPLY at the dealership.