Excellent service; Got exactly what I was promised without the tricks. Definitely recommend Alexander because you get what you ask for rather than the typical dealer tricks. I came from Tuscaloosa to buy here and will do again for my next purchase. Thank you for making the car buying experience pleasant.
This is our 2nd car from the folks at Alexander. We first had a Mazda and this time we went with a Ford. Chris and Steven are very down to earth people who treat others how they want to be treated. There was no high pressure- just good info and good prices. They really do mean it when they say there are no dealer add-on costs. Just tax and title. I would highly recommend this group to anyone.
Chris Brannon and the guys at Alexander Ford was a great sales team. No hassle buying and very straight forward. Went to look at used trucks but came away with a new F150. Chris had sold a truck to a friend the week before and he referred me to Chris. Would definitely recommend them to anyone looking. Would recommend Chris Brannon be the saleman to ask for.
Found an Expedition I was interested in on Cars.com from this dealer. I sent an email and received a response within 30 minutes to my request and scheduled to come look at the vehicle. A short trip from Birmingham and I left with a good vehicle at a fair price with no pressure or haggling. Would recommend my salesman Chris to anyone looking for a vehicle.
I had been searching for quite a while for a good buy on a used truck. Found the one I wanted on cars.com and called the dealer. My salesman was Chris Brannon. Very easy folks to deal with. We were able to agree to the purchase price as well as terms. I have purchased more vehicles that I care to remember. As a Quality Service Representative for quite a number of years I can tell quality people simply by a phone conversation. My dealings with Chris and Steven Smith was even more pleasant and as easy as I have ever experienced. I actually have the Ford F150 that I had been dreaming about and trying to find for quite a while. I can tell you, these are good people. Wish I lived close enough to have them service my truck because I am confident they would give excellent service. To say I would recommend Alexander Automotive Group is an understatement. If you are looking for a vehicle, I think you should START with Alexander. I did and I live 4 hours away. Happy, Happy, Happy. :) Thank you Chris and Steven for such a pleasant buying experience.
Everyone greeted us cordially, shook our hands as soon as we arrived. The buying process went very smoothly and we had our new truck in one 45 minutes. Brandon Hope had everything ready as far as paperwork. They even left the step rails which we didn't order on the truck as a gift. In all a great experience!
This is the 4th Kia we have bought from the Kia Store in Rainbow City. Just want to say thank you to the staff for always making it an easy and enjoyable experience. A special Thank you to our salesman Blake Carroll.
Well you always know that your vehicle will be taken care of in the service department. Everyone that works there is always super nice and if you have any questions, even if they don???t know, they will get you an answer. Having this kind of employees at Rainbow City KIA Store is why I will not go to any other dealer.
Just traded up from 2015 to 2018 Camry and Tacoma. Nick Dukes and the whole Toyota Team One made this a great experience. My wife and I have been doing business a long time with Team One and would recommend them for sales and service.
I had a wonderful experience getting my new car with Chad Tidwell. He found me just what I was wanting at a great price. Since buying my car, he has always helped me out with any questions I have had. Will definitely go back to see Chad when I am ready for another one.
The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!
This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not agree with the manager on a fair price. They both said they could not reduce the price. Several days later both called to say that they had changed their minds. We were displeased with how they conducted their negotiations and decided to keep looking. I found a similar car listed at cars.com from Valley Ford. We drove 1.5 hours to Oneonta. It was worth it. The receptionist was friendly and Chad was helpful. I was very pleased with the quality and price of this vehicle as compared to the others that I had seen in person and online at other dealers. The manager responded promptly to my offer. While there was some negotiation, I did not feel like they were playing games with us. We felt like Chad and Mr. Sumpter acted attentively, kindly, and honestly with us. We were happy to purchase the vehicle at Valley Ford. We will return to Valley Ford when we need another vehicle.
We had a great experience at Valley Ford! I found the exact vehicle I had been looking for and even though it wasn't a Ford, they were sure to address any concerns we had quickly and efficiently. Chad Tidwell was a great salesman and went out of his way to be helpful and make sure we were pleased. Everyone was very polite and accommodating! We had a great experience here and I'm loving my new ride! Thanks Chad and Valley Ford!
Thanks to Jim Sumpter and Chad Tidwell for a great experience buying a 2016 Ford Escape. I am well pleased with the deal and the car. They provided an pleasant, friendly atmosphere. I recommend Valley Ford to anyone looking for a new vehicle.
We drove from Birmingham and had a great experience with Chad and Mr. Sumpter at Valley Ford. Chad was very polite and talked to me several times over the phone before we drove over to see the vehicle. When it was time for some warranty and repair service Micah was also very helpful and worked hard to make sure we were satisfied. I would recommend Valley Ford to anyone looking for a new or used vehicle or service!!
Valley ford in oneonta is an awesome place to do business with great people to work with and will help you with any vehicle need you may have. If your looking for new or used looked no further than valley ford of oneonta Alabama.
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