Used Ford cars for sale near Irondequoit, NY

I have always had a positive experience with Mercedes Benz of Rochester. Jason and the rest of the staff was great. I will never go anywhere else

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Went for service on a factory recall. A1 service from checkin to checkout. Waited for service...very comfortable waiting room.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Justin, the service advisor was a pleasure to talk to about my automotive. 5 stars. Chevy is lucky to have him

PU a 2011 back in 2019 now 3yrs into it and just love this thing. So nice and behaved until you push on it. my convert is now has a 5.8L with Kenne-Bell 4l and just under 80k on the clock. Yes this can take a beating but is super sweet to drive and have had zero issues with the rear-end or any other issue This is a treat and in the past three years the value has just started to go back up and should be fun investment, well for a non-garage queen that is. FYI Last year was my daily driver and this year will be a min of 3 days a week as so much fun I can live with the 9 mpg as on the highway I can get 13-16 mpg and that's not bad for +800 rwhp

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Great to have our car back Looks good, air conditioner works well. However the check engine light is back on. I will call about that.

The Ranger is a great light duty pickup for urban use. The 4-cyl 2.3L Turbo engine is plenty strong and gets great MPG at highway speeds. Around town I get right at 20 MPG, but at highway speeds it is closer to 28 MPG. It also tows my 3,000 lb boat with ease and gets 1 5 - 18 MPG while doing so. I would have liked a 6' bed, but Ford right-sized this vehicle for those that don't need a full-sized pickup.

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

Drove every mid-size PU truck available. The Ranger Lariat won hands down. More room, better ride, and more power than the Tacoma. I read many of the pro reviews and totally agree, the 2025 Ranger is the best mid-size truck on the market. The V6 will blow you away.

Service excellent. Very fast. Always making time for me.all customers very satisfied.will always come here.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Took my car in for a Ford recall, Zac in Greece collision was fantastic from start to finish Very friendly, explained before and after service Ask for him! Ladies at collision desk we’re on top of things My car was clean as a whistle inside/ out when returned back to me I can say “nothing” about people in service dept where I received a loaner

I was wanting to downsize from a F150 super crew because of garage space and I needed something easier to get in and out of. The Maverick fills both needs very nicely and gets lots better fuel economy. So far I am very happy with my decision.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

I really like the eco boost makes the truck get up and go and the ride is smooth and comfortable and has a lot of functionality inside and outside the vehicle and I really like the style of the inside and outside of the truck this truck drives great

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I've owned a '19 Ranger XLT FX4 super crew for 4yrs / 46k mis. Its been impeccable in this time. The mpgs have even improved as the truck gained mileage. It averages 21mpg city/ 24hwy. I've towed my 04 Mustang SVT Cobra "terminator" many times. Truck handles it w/ease as max tow rating is 7500lbs. The comfort & driving dynamics are best in class as is safety tech / features. So delighted w/ the Ranger ive ordered a '23 Ranger XLT Tremor edition. Really like the styling of this Gen Ranger & wanted the best version (Tremor) before an all new '24 Ranger is released fall '23. When shopping the midsized truck class be sure to test drive different models as they all have there own unique characteristics. None are bad ..but the Ranger just has more to offer. The excellent Gen2 TGDI Ecoboost powertrain is best in class. As all reviews have stated. This is absolutely true. Will not be selling our '19 Ranger XLT FX4 whenever the '23 Ranger Tremor arrives. Midsized trucks nowadays are the perfect size for 80% of personal truck buyers. Even off rd they are easier to navigate vs a full sized 1/2 ton truck or large SUV.

We had a great experience and are very happy with our service. we will be a repeat customer. Thank you

I have replaced my 2010 Ford Ranger XL for a 2020 Ranger XL and have found all of the improvements well worth it. I did install a third party Cruise Control and a Tonneau Cover and the truck runs great at highway speed for long distances with plenty of comfort. I wanted a Supercab for its 6.1 foot bed as I do not carry passengers and the space behind the seats is more than adequate for cargo. Having hands free blue tooth phone, rear backup camera shows up in rear view mirror, bed liner, allows USB sticks to play my considerable music collection and 4 wheel drive are all features I didn't have but wanted. This is a work truck with creature comforts that improve its usefulness. It not only looks great, it works well for my yard project hauling and street driving that make up my mileage. The former owner also added towing package. running boards and black letters on back of tailgate. I purchased this vehicle with only 56,000 miles on it. Spent time reading about pros/cons of this model and for how I use a truck and the specs that it has, it fulfills all of my needs without exception.

Our initial contact person responded quickly to our online inquiry ( Sarah).We made an appointment which was confirmed by(Savanah).Joe met us at the door . He walked us through the sales process and arranged the test drive. Working out an agreement of sale he walked us through the rest of the process, explaining our requirements. We returned a couple of days later to pickup the pickup. We are very satisfied with the staff we met and the vehicle we purchased.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

I have a 2020 and absolutely love it. I pull a fishing boat and a 24’ Harris pontoon boat. You literally can’t tell they are back there. The 2024 is awesome but they are a lot more expensive. Maybe one day!

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great staff and comfortable waiting area. Free coffee and snacks. Quick service and fair pricing.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Staff very professional, non pressuring, very easy to work with.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!