Both of the salesmen were very helpful in assisting me in buying my first car, I am very happy with my purchase and would recommend this dealer. The process was very straight forward and they didn’t try to manipulate me which I appreciate.
Hector Ortiz and entire staff were professional, friendly and fast!
Hated buying a car because the process is so long but they made
it painless and fast. The used car was immaculate and in great
mechanical shape. Just as advertised, highly recommend this
dealership and especially Hector (salesman) and Robert (finance)
He is very helpful and gave me a lot of suggestions,very kind, and answered my questions very patient. When I lost my only key to the car in the car, he helped me to contacted someone to help me open the door.
Was easy to get an appointment even after Hurricane Jolene. Welcomed, listened to by Ms. Marsha Honeycutt and picked up where I was informed of the issue, part ordered and she stated she would call when part is in. Great experience
I saw my new Hyundai Tucson on their website. Called and made appointment. Dee was my salesman. He was very polite and patient and answered all my questions. If you go to Lee Hyundai, ask for Dee! Thank you for my new ride!!!
Cross Creek Subaru and my salesman Myk made buying a car a wonderful experience. My husband is housebound and this was the first time I had to deal with a major purchase by myself. I was never talked down to or treated as a "woman" who does not know what she is doing. Myk went out of his way to make sure I could take different cars home to be sure my husband was comfortable sitting in them. When we made a decision I met with the General Manager who took me through the complete process of settling on a final price. When I picked up the car, Myk made sure I understood all the "bells and whistles" my new car has. Today I met with a Starlink specialist who answered all the questions I had come across the last three weeks. I am looking forward to having a great long term relationship with Cross Creek Subaru.
Buying from CarMax was by far the easiest car purchase I ever had...I knew what i wanted before hand. Even when i changed my mind and went with a different Mazda3 in a different location...getting it delivered with easy as pie...No wheeling and dealing, no running back and forth to a "Finance Manager" for approvals, and no stare down matches with the salesperson. I filled out the paper work and it was a done deal. I will be shopping there again whenever it is time for my next car. I am happy with my purchase.
MB rep Shawn Arrington was excellent in ensuring I purchased the vehicle i loved. His attention to detail and commitment to ensure I purchase the vehicle I wanted was outstanding. He was very professional and courteous at all times. He kept me posted on any new development until the dealer received the vehicle I wanted. Shawn also made sure my new vehicle was ready when I needed it. Mr. Arrington should be commended for an outstanding, professional performance. If I were to purchase another vehicle, the rep I want helping me out is Mr. Shawn Arrington.
Thank you Shawn, you are a prime example of want ultimate customer service is. Keep up the outstanding work. You the Man!!!
Joseph is the example of wonderful customer service! Couldnt have asked for a better salesperson! Very polite and professional, also willing to work with you when times are hard. Would definitely recommend!
Came in on November 17,2018. Was told by one sales associate that their black friday sales began tomorrow and they were offering 3,000 off all used trucks. Came in the following day with my eye on a truck list at 35k online. So natural 35k minus 3k is 32k. However, the original sales associate was not there. After 45 minutes of negotiations we finally agreed to go with what was promised. The new used car salesman hadn't even been working there for a month but still provided better customer service. He gave us the test drive as well as had the vehicle cleaned and detailed.
Mr. Dre'on Bivins was very polite and respectful the entire process. Mr. Dre'on Bivins has a great personality and has a love for his job that is expressed through his service and hospitality. He got the truck that fit my needs and had everything I was asking for. Over all a great person!!..
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