Matt's the nicest person i've ever dealt with at a dealership! He went above and beyond what i asked for. Handy's is lucky to have Matt! Very professional, courteous, knowledgeable and so excited to show me all of my new options in my new Equinox.
After finding what the truck we wanted online, Adam, Jaime, and Leandro worked to make sure we had the truck package we wanted with the best possible financial package possible. The communications were prompt and clear. When it came time to seal the deal on our new Tundra LTD, the in person process was thorough and efficient. The entire team worked together to ensure our satisfaction, making the drive to St Albans worthwhile! We have already recommended Handy to others . Thank you all for the positive experience.
I've purchased a lot of new cars over the years and have experienced a huge variety of sales people. My experience with Ali Kamal was perhaps the best ever. There was no pressure to reach decisions and I felt Ali was most concerned with providing me with the best possible fit for myself and my wife. We covered several vehicles (and prices) for a period of 2 or 3 days, and always felt Ali was especially sensitive to our needs. I feel we made a good friend, and the Highlander will be only the first of many new vehicles I will purchase from him.. Six stars on a 5 star scale.
My husband and I went to Handy???s to trade in our old car and lease a new 2018 RAV4. The processes was easy and Aaron was a pleasure to work with! Reg made the paperwork fast and easy. This was our second car from Handy???s and I???m sure we will be back in the future!
They go over and beyond to help you and get you what you want. We traveled 5 hours to buy a truck here and have had it serviced by them also. We will be back for our next vehicle. Just love the people and the place.
I just recently purchased a new ECOSPORT and I LOVE LOVE LOVE IT!!!!! The best vehicle ever. I love the way it handles, I love that it sits a little higher off the ground, I love the way it looks, I love all its features. I could not be happier with the vehicle or the wonderful people in my Riley Ford Family that sold it to me!!!! Thank you all for caring soo much about my happimess!!!!!!!
The sales staff at Riley Ford is exceptional. Scott Osike helped me through the whole process with lots of patience. He really listened to what I was saying and was able to help me find just the right vehicle at a price I could afford. I didn't feel pressured to buy something that I couldn't afford. I really felt the "family" atmosphere of the business. I will definitely shop there again when it is time to replace my new Escape.
I wish that I could give a 10 star rating as that is the way I feel after purchasing my new Ford Explorer from Riley Ford. Casey was "Over the top" in customer service.... Honest, patient and very professional. I received quick responses to all of my questions. They truly made me feel like I was an important part of their business. More than I can say for a lot of other dealerships. Kudos to all of the staff at Riley Ford.....I will now be a customer for life! PS.......I LOVE MY EXPLORER!!!
This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.
Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made me feel I was important and took care of me as such.
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