I've been having my vehicle serviced here for years and they usually do a great job from start to finish, however the last 2 visits were not as good. I pay for "the works" oil change and my car did not get washed either time. Kind of stinks because you don't know it's missed until you go to your vehicle after paying. They also did not call after my car was finished so I almost didn't get it back for the weekend.
The service experience at Holiday Ford is always exactly what you would expect from a top notch dealership.Holiday's staff are always very helpful and courteous.I do recommend Holiday Ford to everyone!
The staff at Countryside is always so friendly. Rachel and Craig do everything they can to get you scheduled at a time that is convenient for you as well delivering outstanding customer service. I am always satisfied with the quality of work that is done by the highly trained technicians working at countryside Ford.
personnel were good, the work was good and done in good time. at this quick lube they always said no appointments. when I got their they asked if I had an appointment, I said no. they just happened to have an opening in 15 minutes so I got in.
I recently purchased a new Expedition after the AC went out in my Van. I called up and visited with one of the Salesmen over the phone to see what they had in stock that might fit my needs. We went in with the kids and ended up taking the vehicle home with us that afternoon after they got everything all ready for us. The Salesman even came out to the house to help put the finishing touches on a few minor items that we were having some trouble with.
Hands down the easiest and best experience that we have ever had in buying a car.
Will definitely go to them the next time I am looking for another vehicle.
My sales rep spent all the time I needed and explained in detail the ins and outs of the vehicle. He was very patient with me and was there for follow up questions after the purchase. Mark was great and if I ever need another vehicle I will contact them first.
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Travis was able to help me find a new van that met my specifications. The entire experience was smooth and easy. I appreciated the time he took and the follow up after we purchased to make sure we didn't have any questions and to see if all was good. I would recommend others to buy from Russ Darrow and to seek out Travis for assistance.
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